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WireShark
When reporting a suspected interoperability problem to Gigaset Support, oft=
en it will be necessary to collect a network trace whilst you reproduce the=
problem. This is achieved by using WireShark - you can download this free =
program here.
Network Trace To ensure that the trace is properly captured from the perspective of the G= igaset device requires the test environment to be correctly set-up.<= /p>
Please provide full details of all equipment involved in the call flow i= ncluding IP addresses and telephone numbers - a diagram is appreciated.
Click here for a recommended connectivity diagram togeth= er with call flow examples.