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Here we describe the Messaging functionality with all options that can be set by an Certified Alarm server and how it is displayed to the user.

1. Full screen message
2. Message list
3. Priority
4. Ringtones
5. Message priority
6. Message ringtones
7. Message title
8. Message Icons
9. Message reply optionsTitle

An DECT handset that is in IDLE mode when receiving an Message (Not for prio 9) will show this full screen on the handset display.

The Message list can be opened by pressing the blinking MWI key .

This list contains Messages:

• Prio 1/3/6/8 not answered are moved to list after presentation time has passed
• Prio 1/3/6/8 that are answered (old) are moved to list 
• Prio 9 messages

Messages where TTL time has passed will be removed from the message list automatically.

Every message has it's own priority, set by the Alarm server. Below the overview about the priority behavior.

When using prio 1-7, the message signaling is call based and a ringtone can be used to signal the message.

The messaging server can define which ringtone should be played. The server can use the following 4 ringtone options.

• High
• Medium
• Low
• Silent

Which ringtone is used, can be changed via the handset menu by the user. 

1. Open handset menu: Settings - Audio settings - Ringtones (Handset) - Melodies
   

Click here to see the list with available ringtones:

The "title" is the

• First line of the message
• First line of the message when opening the message list

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The title:

• Send by the message server via the MQTT interface (Example: "title":{"text":"Fire detected !!!"},)
• Up to 18 characters, depends on the handset
• When more characters are send, the text is cut on the right side

Icons can be used to visualize the incoming message type and priority. 

• Send by the message server via the MQTT interface (Example: "body":[{"msg_icon":{"value":"4E","color":"04"}},)
• Depends on the used handsets (See table below)
• Color white ("00") / green ("02") / yellow ("03") / red  ("04") / blue ("05") (R700H /S700H /SL800H only )
• When wrong/not supported icon is send "i" icon will be shown ("3C")

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Via "reply_options" the softkeys can be configured:

• Send by the message server via the MQTT interface (Example: "reply_options":[{"option_id":"option_id_1","reply":{"text":"Msg1SK1"}},{"option_id":"option_id_2","reply":{"text":"Msg1SK2"}},{"option_id":"option_id_3","reply":{"text":"Msg1SK3"}}]}})
• Reply to a message
• Make a call
• Prio 8 is limited to 2 reply options
• Prio 9 does not support reply options
• Up to 3 reply options, from software version 2.44.0 up to 10 reply options are possible

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Close message

The user can always close the message by pressing the "on hook key" (If allowed by the server)

No reply option is send

• On the handset, the right softkey displays the "Ignore" option.

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One reply option is send

• On the handset, the right softkey display the Reply option configured by the message server

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Two reply options are send 

• On the handset, the left and right softkeys show both reply options

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More then two reply options are send

• On the handset, the right softkey shows "Options"
• When pressed, the list with reply options are shown

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