Version: 06 Dec 2024 

Gigaset P710 IP PRO - Short User Manual

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Table of contents

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Setting up the Phone

Toggling between handsfree and handset mode. Press to dial number and accept calls on speakerphone.

Headset mode on/off

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SmartLabel keys with LED P1–P4

Default setting: Line

• Fast-blinking LED: Incoming call. Press key or to accept
• Steadily lit LED: In call
• Slow-blinking LED: Call on hold

Star key

In editing mode:

• Press for one second to change input mode (numerals > lower case > upper case)
• Press briefly to type *

On idle screen: Press for 3 seconds to lock/unlock the keypad

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Using the phone

Making calls

Accepting calls

Call pick-up from another extension

You can pick up calls ringing on another extension, for example when the other extension is busy or when the user is absent, when the following prerequisites for this function are met:

• It must be supported by the PBX.
• The extensions whose calls you want to pick up on your own extension must permit this function. It is possible but not required to restrict the permission for monitoring to certain users or groups of users.
• Each extension to be monitored must be programmed onto one of the freely programmable function keys with LEDs.

When these prerequisites are met, the status of the monitored extension is indicated by the LED of the function key:

• Blinking LED: Incoming call ringing. If the call is not answered, press the key to pick it up;

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Call waiting

• Press the function key underneath to put the Call waiting screen on the display; you will see the caller ID on-screen if it is being transmitted.

  • Press to reject the call waiting. The caller will hear the busy signal.

  • Press to accept the second call and put your current call on hold.

  • Press to return to the Connected screen with your current connection.
    Note: Pressing and will affect the call shown on the display, i.e., your current connection, the call(s) waiting, or the call(s) on hold.

  • If there is more than one call waiting, press the keys or , respectively, to bring them on-screen and to return to the connected call.

• If you do not wish to accept the waiting call, you can:

  • ignore the announcement. If you have set call forwarding when busy, the call will be transferred to that phone.

  • reject the incoming call by putting the Call waiting screen on the display and pressing .
    The caller hears the busy signal. Pressing for three seconds will also put the caller on the "Deny" list of the phone's directory. Future calls from this number will not ring on the phone; the caller hears the busy signal.

Pick up the held call by pressing its line key or by pressing again. If the other party hangs up while on hold, the call is terminated on your phone as well and the LED indicators are turned off.

• Selecting individual participants.
  • On the conference screen, press on the navigation key or the function key underneath to select the first of the participants of the conference; press or again to select the next one of the participants.
  • When viewing the second participant, press or to view the first participant.
  • When viewing the first participant, pressor to return to the conference screen.

• Talking to one participant in private. With one of the participants on-screen, press to converse with that participant in private and to put the other party on hold. To restart the conference, press .

• Putting one participant on hold. With one of the participants on-screen, press to put this party on hold and to converse with the other party in private. To restart the conference, press .

• To terminate the conference and the connections to both parties, return to the conference screen and press .

Transferring calls

You can transfer connected calls as well as calls ringing on your phone.

• When you have a call on the line, there are two ways to transfer it to a third party:
  
  • Announcing the call to the third party first, to make sure the call is welcome and will be accepted: Attended transfer;
  • Transferring the call unannounced: Blind transfer. There will be no feedback on whether the third party is available and/or picking up the call.
• When a call is ringing on your phone, you can transfer it to a third party without answering it first (blind transfer only).

Attended transfer

• Put the call on hold .
• Dial the number you want to transfer the call to and announce the call. You can also select a number from the internal or one of the available external phone directories
• If the third party wants to accept the call, press .
• Press . You may briefly see the messages that the transfer was completed.
• If "Transfer On-hook" is enabled, then call-transfer can be done by hang-up the call. (Ask your administrator)

Blind transfer

• With a call on the line, press . The dial screen will appear.

• Dial the number, or select a number from the internal or one of the available external phone directories

  Press . You may briefly see two "Ended" messages followed by the callee and caller's name/number, indicating that the transfer was completed.

Terminating calls

• When using the handset: Place the handset in the cradle or press .
• When using speakerphone or a headset: Press .

Note: On the idle screen you can also use the following keys to view the lists directly (default setting):

1. 1. Missed calls: Press the right arrow on the navigation key.

   2. Received calls: Press the left arrow on the navigation key.

   3. Dialed calls: Press .

3. On each list, the latest call is at the top of the list. Scroll through the list with the up/down arrows on the navigation key. The icons indicate the type of call:

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lock_unlock lock_unlock

Locking and unlocking the keyboard

When the keyboard is locked, only the emergency numbers configured on the Preferences page of the phone's web user interface can be dialed.

Setting a PIN to unlock the keyboard (optional): See "Setting a PIN to unlock the keyboard"

Locking

Press a for three seconds. The lock symbol appears in the status line. It also replaces the identity symbol.

Unlocking

Press for three seconds to unlock the keyboard.

• If a PIN for unlocking the keyboard has been set, you will be prompted to enter the PIN.

Rejecting or redirecting incoming calls

If you do not wish to pick up a ringing call, you have three options: Letting the call ring and not picking it up, rejecting it manually, or transferring it manually to a third party.

• Rejecting a ringing call manually.
  
  • Press . The caller will hear the busy signal.
• Transferring the ringing call to another phone (blind transfer).

Call forwarding

The phone can be set to forward incoming calls, either always or under certain conditions. The settings can be done on the phone and on the web interface. For further information on using the web interface for these settings, see "Call forwarding"

Note: Call forwarding is set separately for each configured identity. When the setting is done on the phone, it applies to the identity selected as outgoing identity.

Forward All: Forwarding all incoming calls to the number of the phone, extension, or mailbox specified as this function’s target.

In the default setting, the symbol is available in the function key line, and pressing the associated key turns forwarding of all calls on and off, respectively. You can also map the function onto another function key or use the settings menu as shown in the table below.

Forward when Busy: Forwarding calls ringing while the phone is busy to the number of the phone, extension, or mailbox specified as this function’s target.

Forward after Timeout: When a call starts ringing, the phone will wait for the number of seconds specified in the setting "Call forwarding time". If the call is not accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function’s target.

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Settings on the phone and turning on call forwarding

Turning off call forwarding

Turning forwarding of all calls on/off with a function key

Turning call forwarding on

Note: Call forwarding is set separately for each configured identity separately. When the setting is done on the phone, it applies to the identity selected as outgoing identity.

1. Press . The display will show the Target when Forwarding screen.

   Note: If is not available when the display is in idle mode, you can make it available on the Function Keys page of the phone's web interface. For further information see chapter Configuring the function keys, "Example 3, changing setting of context-sensitive key"

2. If no forwarding number has been set or if it needs to be changed, make the necessary entries.
3. Press

Turning call forwarding off

Press the function key underneath