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The phone can be set to forward incoming calls, either always or under certain conditions. The settings can be done on the phone and on the web interface. For further information on using the web interface for these settings, see "Call forwarding"

Note: Call forwarding is set separately for each configured identity. When the setting is done on the phone, it applies to the identity selected as outgoing identity.

Forward All: Forwarding all incoming calls to the number of the phone, extension, or mailbox specified as this function’s target.


Fig. 1: All calls for one of the configured identities are forwarded to a specified target.

Fig. 2: All calls for all or more than one of the configured identities are forwarded to a specified target or specified targets.


In the default setting, the symbol is available in the function key line, and pressing the associated key turns forwarding of all calls on and off, respectively. You can also map the function onto another function key or use the settings menu as shown in the table below.

Forward when Busy: Forwarding calls ringing while the phone is busy to the number of the phone, extension, or mailbox specified as this function’s target.

Forward after Timeout: When a call starts ringing, the phone will wait for the number of seconds specified in the setting "Call forwarding time". If the call is not accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function’s target.

Fig. 3 - Forwarding all calls

Fig. 4 - Forwarding when busy

Fig.5 - Forwarding when call has not been answered after time set in seconds