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The system sends the following information to the support server:

  • Serial number / item number
  • MAC address
  • IP address on the LAN / its port numbers
  • Device name
  • Software version
  • Number of registered handsets
  • Number of connected base stations
  • Number of connected DECT managers
  • License information
  • Information for each handset: DECT identifier (IPUI), device type, user name and display name

On the support server, this information is linked to the existing device-specific information:

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  • Call logs
  • Device settings
  • License information
  • Phonebook: Local, central, XML, LDAP, XSI
  • Sys logSyslog
  • Diagnostics

 

DECT handsets

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  • Serial number / item number
  • MAC address
  • Private IP address for the Gigaset in the LAN, its port numbers
  • Device name
  • Software version

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