Introduction

On this page you can find more information about the Interop tests we have done with the Plantronics headsets.

The most reliable/intelligent connection when using Headsets is to use the Headset with it's own Base station and connect it to the Maxwell 10 via the EHS connection.

For Plantronics you need the EHS cable APS-11

At this moment the usage of the APS-11 cable is not released by Gigaset.

Reason:

• Active call between Maxwell 10 with Plantronics headset and APS-11 cable to other user.
• Other party disconnects the call.
• Maxwell 10 sends EHS command "End call"
• Headset connection is not disconnected.
• Maxwell 10 user needs to disconnect the Headset connection via the "talk" button on the headset.

If you do not disconnect the call via the "talk" button on the headset, the next incoming call can not be answered via pressing the "talk" button on the Plantronics headset.

(The ringing message is send when the Headset connection was still open and therefore the call can not be answered.)

 This issue is under investigation.