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Please go to Services -> HTTP API and change the "Connection type" to Unsecure (TCP) and switch off Authentification for Camera API and Switch API.

 

Maxwell 10 configuration

General configuration of door intercoms - Maxwell 10 Door Interphone

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Please go to Services -> HTTP API and change the "Connection type" to Unsecure (TCP) and switch off Authentification for Camera API and Switch API.

 

 

As a last step in 2N® Helios IP settings go to the section Phone -> Calls and activate Automatic Pickup. 

 

Info

In order to use the "Switch" HTTP API you need to have a software license uploaded in the intercom. Without that license you have to use DTMF.

 

2N® Helios IP Mobile configuration

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Now everything is set correctly and you should be able to see the video stream and receive calls from your door intercom.