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About My-Connect Cloud Solutions

 

 

Feature codes

FeatureCode
ACD group login 
Activate prefix*28*
Activate suffix#
Deactivate prefix#28#
Deactivate suffix#
  
Call intrusion 
Activate prefix*65*
Activate suffix#
  
Common Pickup 
Activate prefix*5*
Activate suffix#
  
Directed Pickup 
Activate prefix*4*
Activate suffix#
  
Diversion bypass 
Activate prefix*60*
Activate suffix#
  
Get my active call 
Activate prefix*6*
Activate suffix#
  
Override nightmode 
Activate prefix*8*
Activate suffix#
  

Diversion

 
Activate prefix*21*
Activate suffix#
Deactivate prefix#21#
Deactivate suffix#
  

Schedule event

 
Activate prefix*124*
Activate suffix#
Deactivate prefix#124#
Deactivate suffix#
  
Set activity 
Activate prefix*23*
Activate suffix#
  
Set role 
Activate prefix*24*
Activate suffix#
  
Set role for call 
Activate prefix*25*
Activate suffix#

These are the default feature codes, be aware that the administrator of the system is able to change them.

 

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See below for a list with supported features when using the Gigaset PRO IP Devices

on the providers network.

 

behind the My-Connect Cloud Solutions platform

Feature                                              N510 IP PRO          N720 IP PRO Multi cell    
Software release:  42.23189
Basic CallYesYes
Calling line (CLIP)YesYes
Connected line (COLP)NoNo
Anonymous call*Platform featurePlatform feature
Do Not Disturb*Platform featurePlatform feature
Message waitingYes

Yes

Call list/historyYesYes
Voice mail deposit/retrievalYesYes
Call waitingYesYes
Call Hold / ToggleYesYes
Music on Hold--
Call forward (CFU)*

Platform feature

Platform feature

Call forward (CFNR)*

Platform feature

Platform feature

Call forward (CFB)*

Platform feature

Platform feature

Call Transfer attendedYesYes
Call Transfer semi unattendedYesYes
DTMF (RFC2833)YesYes
Conference 3ptyYes-
BLF Busy / Idle indication--
Call pick-up direct  ( *4* 'extension' #)YesYes
Call pick-up group ( *5*# )YesYes
Call pick-up BLF--
Call completed elsewhereYesYes
Auto provisioningNoNo
* via feature code

 


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toc

) Not supported by the device
-1) Not supported by the platform
-2) Platform feature

 

 

Feature codes

 

FeatureCodeACD group login Activate prefix*28*Activate suffix#Deactivate prefix#28#Deactivate suffix#

 

 

 



 

Call intrusion

Functionality

 Activate prefix*65*Activate suffix#  Common Pickup Activate prefix*5*Activate suffix#  Directed Pickup Activate prefix*4*Activate suffix#  Diversion bypass Activate prefix*60*Activate suffix#  Get my active call Activate prefix*6*Activate suffix#  Override nightmode Activate prefix*8*Activate suffix#  

Diversion

 Activate prefix*21*Activate suffix#Deactivate prefix#21#Deactivate suffix#  

Schedule event

 Activate prefix*124*Activate suffix#Deactivate prefix#124#Deactivate suffix#  Set activity Activate prefix*23*Activate suffix#  Set role Activate prefix*24*Activate suffix#  Set role for call Activate prefix*25*Activate suffix#

These are the default feature codes, be aware that the administrator of the system is able to change them.

 

 

 

Documentation and information

Documentation:

View file
nameConfiguratie instructies N510.pdf
height250
 
View file
nameConfiguratie instructies N720.pdf
height250

My-Connect support page.

Feature                                              N510 IP PRO          N720 IP PRO Multi cell    
Software release:  42.23189
Basic CallYesYes
Calling line (CLIP)YesYes
Connected line (COLP)NoNo
Anonymous call*Platform featurePlatform feature
Do Not Disturb*Platform featurePlatform feature
Message waitingYes

Yes

Call list/historyYesYes
Voice mail deposit/retrievalYesYes
Call waitingYesYes
Call Hold / ToggleYesYes
Music on Hold--
Call forward (CFU)*

Platform feature

Platform feature

Call forward (CFNR)*

Platform feature

Platform feature

Call forward (CFB)*

Platform feature

Platform feature

Call Transfer attendedYesYes
Call Transfer semi unattendedYesYes
DTMF (RFC2833)YesYes
Conference 3ptyYes-
BLF Busy / Idle indication--
Call pick-up direct  ( *4* 'extension' #)YesYes
Call pick-up group ( *5*# )YesYes
Call pick-up BLF--
Call completed elsewhereYesYes
Auto provisioningNoNo

* via feature code