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About Enreach

Enreach provides collaboration tools and telecom services with an easy-to-use interface built around customer-specific needs and systems. Our solutions enable companies - of all sizes and in all industries - to move beyond technology and focus on quality, human interaction.

All of our activities contribute to intelligent, integrated IT and communication solutions that ensure optimal communication and workflow between organizations. We deliver these through resellers, service providers and direct channels.

In Europe, we are the market leader in Unified-Communications-as-a-service (UCaaS) and Contact-center-as-a-service (CCaaS). Enreach operates in 25 countries and has more than 1,100 employees in 25 different European offices.

What started with Voiceworks in 2005 evolved into Enreach in 2018, when Voiceworks Netherlands joined forces with Swyx (Enreach Germany) in Germany and Centile (Enreach for Enterprises) in France. Since then, the group has grown strongly, thanks in part to a dynamic buy-and-build strategy. Meanwhile, most of our companies in Europe have joined the Enreach brand to fully unlock all potential growth opportunities for partners and customers.

In April 2022, the two companies Voiceworks and i4IP rebranded to Enreach. The other Enreach companies in the Netherlands, DSD, CloudLand and Eazit carry "Part of Enreach" and are thus visually linked to the unified European Enreach brand. For more information on the rebranding of Voiceworks and i4IP.

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See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.

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Supported features

Feature                                       
   DE310 / DE410 IP PRO    DE700 / DE900 IP PRO         N510 IP PRO      
N870 IPN670 IPMaxwell 4Maxwell 3Maxwell 2Maxwell basicN720 IPN510 IPMaxwell 10
      N720 Multi cell    
Software release used for testing:  
01.00.00
2.12.02.12.02.22.72.22.72.22.72.22.7101
01.01.01
42.025
32
1.0.25
Basic Call
   
YesYesYesYesYesYesYesYesYes
 
Calling line (CLIP)
   
YesYesYesYesYesYesYesYesYes
 
Connected line (COLP)
    Anonymous call    Do Not Disturb    
-1-1-1-1-1-1-1-1-1
Anonymous call-2-2-2
-2
-2-2-2
-2
-2
Do Not DisturbYesYesYesYesYesYes--Yes
Message waiting-1-1-1-1-1-1-1-1-1
Message waiting    
Call list/history
   
YesYesYesYesYesYesYesYesYes
 
Voice mail deposit/retrieval
    Call waiting 
-1-1-1-1-1-1-1-1-1
Call waitingYesYesYesYesYesYesYesYesYes
   
Call Hold / Toggle
   
YesYesYesYesYesYesYesYesYes
 
Music on Hold
   
YesYesYesYesYesYesYesYesYes
 
Call forward (CFU)
   
YesYesYesYesYesYesYesYesYes
 
Call forward (CFNR)
   
YesYesYesYesYesYesYesYesYes
 
Call forward (CFB)
   
YesYesYesYesYesYesYesYesYes
 
Call Transfer attended
   
YesYesYesYesYesYesYesYesYes
 
Call Transfer unattended
   
YesYesYesYesYesYesYesYesYes
 
Call Transfer blind
   
YesYesYesYesYesYes--Yes
 
DTMF (RFC2833/RFC4733)
    Conference 3pty   
YesYesYesYesYesYesYesYesYes
Conference 3ptyYesYesYesYesYesYes-YesYes
 
BLF Busy / Idle indication
   
--YesYesYesYes3--Yes
Call pick-up direct  ( * 8 extension)YesYesYesYesYesYesYesYesYes
 
Call pick-up group ( *
21)    Auto provisioning    

 

 

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8 )YesYesYesYesYesYesYesYesYes
Call pick-up BLF--YesYesYesYes3--Yes
Call completed elsewhere-1-1-1-1-1-1-1-1-1
Auto provisioningYesYes-1-1-1-1YesYes-1
Video Call--------Yes*
UC client app--------Yes**
Not supported by device
-1Not supported by the platform
-2Platform feature via FAC
3Via key extention module

*) This feature needs to be activated by Enreach

**) Button on the DECT Receiver only directs the audio flow between DECT Receiver and HF Speaker (tested with Development version 1.2.5)

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