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Putting a call on hold ispretty easy: just drag'n'drop the call to the calls on hold area in the right, lower section of the screen.

To retrieve the call, just click on it. Or drag'n'drop the call again back in the center of the app. The drag and drop action is always possible, also when you have multiple calls. 

 

 

Call Transfer

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Maxwell 10 supports several ways of transferring a call.

Blind Transfer

A blind transfer is a transfer of a call to a 3rd party without consultation.

There will be an automatic recall, if the 3rd party is not reachable or rejects the call.

Click and hold (long press) an active contact and drag and drop it on another contact. This will initiate a blind transfer.

You can drop the contact on the call list, a BLF key, short dial key or directory entry. If you drop it on the dial pad you have to enter a phone number and hang up.

Attended Transfer

An attended transfer is a transfer with consultation.

You have to put the active call on hold first and call a second party. Then drag and drop the hold party onto the "transfer area".

 

 

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A call swap is very similar to the call hold. Depending how many calls are active, just tapping the caller can swap the call or you have to use the drag'n'drop option.

When you use the drag'n'drop option you have again the possibility to initiate a conference, swap the call or transfer the call. 

 

 

Conference

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When a second call is coming in, you can directly initiate a conference by drag'n'drop the call from the Incoming Call list to the middle of the screen.

This can be done with every additional call which is coming in!

Direct conference

If you have a call established and you want to call a 3rd party into this call, open the dialpad, press the green receiver-symbol (with +), enter the phone number and start dialing. The call will be established directly as a conference.

Conference with callback

Another way to establish a conference from an active call is to put the first caller on hold, open the dialpad, press the green receiver (with +), enter the phone number, start dialing, wait for active call and then drag'n'drop the call on hold to the conference-option.

Phone Widget overview

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With the Phone Widget you have always access to your dial pad and start a call directly from the Home Screen.
To dial a number, just enter a phone number and start the call by putting up the receiver, pressing the Handsfree button or the Headset button.
If you have to dial a SIP URI, just press the Keyboard button. The Phone App will start and the keyboard will popup.
You can also add a entered number to the directory. Just press the "add do directory" key.

 

 

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