Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Network Feature
Section
Panel
bgColor#FDFEFE
titleBGColor#CACFD2
titleVoiceworks
Column
width25%20%

About Voiceworks

At Voiceworks you find in one company a full range of disciplines present, including product development, customer support, installation consultancy and commissioning. The resulting range of products and services is just as complete, even including providing hardware for broadband connections, network consultancy and even router installations.

Because our customers can completely depend upon on our expertise and commitment, they do not need to worry about their data and communications facilities. And this is the way it should be.

We have four key core values in mind in everything we design, develop and deliver: Personal, Professional, Innovative and Flexible.

Enreach

Enreach provides collaboration tools and telecom services with an easy-to-use interface built around customer-specific needs and systems. Our solutions enable companies - of all sizes and in all industries - to move beyond technology and focus on quality, human interaction.

All of our activities contribute to intelligent, integrated IT and communication solutions that ensure optimal communication and workflow between organizations. We deliver these through resellers, service providers and direct channels.

In Europe, we are the market leader in Unified-Communications-as-a-service (UCaaS) and Contact-center-as-a-service (CCaaS). Enreach operates in 25 countries and has more than 1,100 employees in 25 different European offices.

What started with Voiceworks in 2005 evolved into Enreach in 2018, when Voiceworks Netherlands joined forces with Swyx (Enreach Germany) in Germany and Centile (Enreach for Enterprises) in France. Since then, the group has grown strongly, thanks in part to a dynamic buy-and-build strategy. Meanwhile, most of our companies in Europe have joined the Enreach brand to fully unlock all potential growth opportunities for partners and customers.

In April 2022, the two companies Voiceworks and i4IP rebranded to Enreach. The other Enreach companies in the Netherlands, DSD, CloudLand and Eazit carry "Part of Enreach" and are thus visually linked to the unified European Enreach brand. For more information on the rebranding of Voiceworks and i4IP.

DE310/DE410 IP
Column
width80%

Image Added

Column
width75%

Interop IP Devices Voiceworks

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network. 


Supported features

Feature                                       
Maxwell 10
N870 IPN670 IPMaxwell 4Maxwell 3
/
Maxwell 2Maxwell basic
N510
N720 IP
PRO
N720 Multi cellDE700/DE900 IP PRO 
N510 IPMaxwell 10
PRO
Software release used for testing:  
1
2.12.02.12.
25
0
1
2.
15
22.
14
7
42
2.22.
02592
72.22.72
.01.00
2.01.00
.22.710142.0251.0.25
Basic CallYesYesYes
Basic Call
YesYesYesYesYesYes
Calling line (CLIP)YesYesYesYesYesYesYesYesYes
Connected line (COLP)-1-1-1-1-1-1-1-1-1
Anonymous call-2-2-2
-2
-2-2
Anonymous callNetwork FeatureNetwork FeatureNetwork FeatureNetwork FeatureNetwork Feature
-2
-2
-2

Do Not DisturbYesYesYes
No
Yes
No
YesYes--Yes
Message waiting-1-1-1-
2
1-
2
1-
2
1-
2
1-
2
1-
2
1
Call list/historyYesYesYesYesYesYesYesYesYes
Voice mail deposit/retrieval-1-1-1-
2
1-
2
1-
2
1-
2
1-
2
1-
2
1
Call waitingYesYesYesYesYesYesYesYesYes
Call Hold / ToggleYesYesYesYesYesYesYesYesYes
Music on HoldYesYesYesYesYesYesYesYesYes
Call forward (CFU)YesYesYesYesYesYesYesYesYes
Call forward (CFNR)YesYesYesYesYesYesYesYesYes
Call forward (CFB)YesYesYesYesYesYesYesYesYes
Call Transfer attendedYesYesYesYesYesYesYesYesYes
Call Transfer unattendedYesYesYesYesYesYesYesYesYes
Call Transfer blindYesYesYesYesYes
-
Yes--
Yes
Yes
DTMF (RFC2833/RFC4733)YesYesYesYesYesYesYesYesYes
Conference 3ptyYesYesYesYesYesYes
No
-YesYes
BLF Busy / Idle indication--YesYesYes
1
No
Yes3
No
-
Yes
-Yes
Call pick-up direct  ( * 8 extension)YesYesYesYesYesYesYesYesYes
Call pick-up group ( * 8 )YesYesYesYesYesYesYesYesYes
Call pick-up BLF--YesYesYesYes
1
3--Yes
Yes
Call completed elsewhere-1-1-1-
2
1-
2
1-
2
1-
2
1-
2
1-
2
1
Auto provisioningYesYes-
2
1-
2
1
Yes
-1-
2
1YesYes-1
Video Call
---
Yes*
-----Yes*
UC client app
Yes**
--------Yes**
- Not supported by device
-1
) Only on Maxwell 3
2)
Not supported by the platform
-2Platform feature via FAC
3Via key extention module

*) This feature needs to be activated by VoiceworksEnreach

**) Button on the DECT Receiver only directs the audio flow between DECT Receiver and HF Speaker (tested with Development version 1.2.5)