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About Voiceworks

At Voiceworks you find in one company a full range of disciplines present, including product development, customer support, installation consultancy and commissioning. The resulting range of products and services is just as complete, even including providing hardware for broadband connections, network consultancy and even router installations.

Because our customers can completely depend upon on our expertise and commitment, they do not need to worry about their data and communications facilities. And this is the way it should be.

Enreach

Enreach provides collaboration tools and telecom services with an easy-to-use interface built around customer-specific needs and systems. Our solutions enable companies - of all sizes and in all industries - to move beyond technology and focus on quality, human interaction.

All of our activities contribute to intelligent, integrated IT and communication solutions that ensure optimal communication and workflow between organizations. We deliver these through resellers, service providers and direct channels.

In Europe, we are the market leader in Unified-Communications-as-a-service (UCaaS) and Contact-center-as-a-service (CCaaS). Enreach operates in 25 countries and has more than 1,100 employees in 25 different European offices.

What started with Voiceworks in 2005 evolved into Enreach in 2018, when Voiceworks Netherlands joined forces with Swyx (Enreach Germany) in Germany and Centile (Enreach for Enterprises) in France. Since then, the group has grown strongly, thanks in part to a dynamic buy-and-build strategy. Meanwhile, most of our companies in Europe have joined the Enreach brand to fully unlock all potential growth opportunities for partners and customers.

In April 2022, the two companies Voiceworks and i4IP rebranded to Enreach. The other Enreach companies in the Netherlands, DSD, CloudLand and Eazit carry "Part of Enreach" and are thus visually linked to the unified European Enreach brand. For more information on the rebranding of Voiceworks and i4IPWe have four key core values in mind in everything we design, develop and deliver: Personal, Professional, Innovative and Flexible.

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Interop IP Devices VoiceworksImage Added

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.


Supported features

Feature                                       N870 IPN670 IPMaxwell 4Maxwell 3Maxwell 2Maxwell basicN720 IPN510 IPMaxwell 10
Software release used for testing:  2.12.02.12.02.22.72.22.72.22.72.22.710142.0251.0.25
Basic CallYesYesYesYesYesYesYesYesYes
Calling line (CLIP)YesYesYesYesYesYesYesYesYes
Connected line (COLP)-1-1-1-1-1-1-1-1-1
Anonymous call-2-2-2
-2
-2-2-2
-2
-2
Do Not DisturbYesYesYesYesYesYes--Yes
Message waiting-1-1-1-1-1-1-1-1-1
Call list/historyYesYesYesYesYesYesYesYesYes
Voice mail deposit/retrieval-1-1-1-1-1-1-1-1-1
Call waitingYesYesYesYesYesYesYesYesYes
Call Hold / ToggleYesYesYesYesYesYesYesYesYes
Music on HoldYesYesYesYesYesYesYesYesYes
Call forward (CFU)YesYesYesYesYesYesYesYesYes
Call forward (CFNR)YesYesYesYesYesYesYesYesYes
Call forward (CFB)YesYesYesYesYesYesYesYesYes
Call Transfer attendedYesYesYesYesYesYesYesYesYes
Call Transfer unattendedYesYesYesYesYesYesYesYesYes
Call Transfer blindYesYesYesYesYesYes--Yes
DTMF (RFC2833/RFC4733)YesYesYesYesYesYesYesYesYes
Conference 3ptyYesYesYesYesYesYes-YesYes
BLF Busy / Idle indication--YesYesYesYes3--Yes
Call pick-up direct  ( * 8 extension)YesYesYesYesYesYesYesYesYes
Call pick-up group ( * 8 )YesYesYesYesYesYesYesYesYes
Call pick-up BLF--YesYesYesYes3--Yes
Call completed elsewhere-1-1-1-1-1-1-1-1-1
Auto provisioningYesYes-1-1-1-1YesYes-1
Video Call--------Yes*
UC client app--------Yes**
Not supported by device
-1Not supported by the platform
-2Platform feature via FAC
3Via key extention module

*) This feature needs to be activated by VoiceworksEnreach

**) Button on the DECT Receiver only directs the audio flow between DECT Receiver and HF Speaker (tested with Development version 1.2.5)



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