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AMLMessagetop
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Here we describe the Messaging functionality with all options that can be set by an Certified Alarm server and how it is displayed to the user.

  1. Full screen message
  2. Message list
  3. Message priority
  4. Message ringtones
  5. Message title
  6. Message icons
  7. Message paragraph
  8. Message reply options
  9. Message list body starter
  10. Message list status
  11. Message list icons
  12. Local ignore
  13. Presentation timer
  14. Time To Live (TTL)
  15. Overrule silencing
  16. Overrule vibration
  17. Overrule message ringtone volume
  18. Delete messages from the message list
  19. Documentation

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AMLMessageFullscreen
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1. Full screen message

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An DECT handset that is in IDLE mode when receiving an Message (Not for prio 9) will show this full screen on the handset display.

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1 Message title
The title of the message

2 Message icon
Icon to display the message type, supported icons depends on the handset that is used

3 Paragraph
Contains the main content of the message (text only), multiple lines/paragraphs are supported
4 Reply options
By the message server defined Softkeys, when pressed will send an feedback to the messaging server



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AMLMessageList
AMLMessageList

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2. Message list

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The Message list can be opened by pressing the blinking MWI key .

This list contains Messages:

  • Prio 1/3/6/8 not answered are moved to list after presentation time has passed
  • Prio 1/3/6/8 that are answered (old) are moved to the message list 
  • Prio 9 messages

Messages where TTL time has passed will be removed from the message list automatically.


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1 Message list headline
Fixed text when opening the message list, newest message is on top

2 Message title
The title of the message. Start icon can be used, depends on the handset

3 Message list body starter
Message body starter text send by the message server to describe the message using limited number of characters
4 Date/time
The date/time stamp when the message is received

5 Status information
Status information of the message, set by the message server to indicate if messages are accepted/open/to do/...
Icon can be used, depends on the handset

6 Softkeys
Softkeys to view or remove messages

7 Message list icon
Icon to indicate the message type



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3. Message priority

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Every message has it's own priority, set by the Alarm server. Below the overview about the priority behavior.


PrioTypeIntrude active
VoIP Call		Play
ringtone		IDLE screenInterrupt
local menu		Interrupt
online menu		Increase MWI
message counter		Description
1Call based••••••

Prio 1/3/6 are call based messages. When using call based messages, you have to look at the maximum parallel call system capacity. For example and N870 can handle up to 60 parallel calls, this means that when no handset is in a call, up to 60 messages can be send. If handsets are in a call, these have to be counted in the maximum signaling of messages.  By using an Integrator it is easy to increase the number of parallel calls.

Prio 2/4/5/7 are not defined and could be used in the future if more prio levels are needed.

2/3/4=3Call based-•••••
5/6/7=6Call based-•••-•
8IDLE display-"toc","toc"•--•Prio 8 messages are shown when the handset is in IDLE and does not occupy an DECT channel during signaling but briefly occupies an DECT channel during start of signaling.
9Broadcast-"toc","toc"---•Prio 9 messages, you need to open the message list to read the message. Occupies briefly an DECT channel during start of signaling



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4. Message ringtones

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When using prio 1-7, the message signaling is call based and a ringtone can be used to signal the message.

The messaging server can define which ringtone should be played. The server can use the following 4 ringtone options.

  • High
  • Medium
  • Low
  • Silent

Which ringtone is used, can be changed via the handset menu by the user. 

  1. Open handset menu: Settings - Audio settings - Ringtones (Handset) - Melodies

Click here to see the list with available ringtones:

Expand
titleList with ringtones
Ringtones in existing handsets







































New generation handset ringtones
R650H PRO VS650H PROSL750H PRO VOpenstage M3S700H PRO / R700H PRO / SL800H PRO
Call_1
(External calls)		01 Signal01 Signal01
(External)		01 Signal 
Call_2
(Group calls)		02 Memo02 Memo02
(Group)		02 Memo 
Call_3
(Internal/door station)		03 Down
(Internal calls)		03 Down

03
(Internal/Door)		03 Down
(Internal calls)
Cut
(Emergency)		04 Vibe04 Vibe04
(Emergency)		04 Vibe 
(Emergency)
Dig it
(Optional)		05 Egg05 Egg05
(Optional)		05 Egg 
Gigaset06 Gigaset06 GigasetAnd tender06 Gigaset 
(External calls)
Dunken07 Super 407 Super 4Balance07 Super 4 
Exit08 Set08 SetBass me08 Set 
Fox09 Tone One
(External calls)
(Msg prio high)

09 Tone One
(External calls)
(Msg prio high)

Body snatch09 Tone One
(Group calls)
Gentle Piano
(Msg prio low)		10 Step to B
(Group calls)		10 Step to B
(Group calls)		Classic Ring10 Step to B 
(Optional)

Jazz
(Msg prio medium)

11 Sim11 SimCrunch11 Sim 
Mellow
(Msg prio high)		12 P_Cut12 P_CutEnergy12 P_Cut
Skyways13 Dunken
(Door station)		13 T_CupFountain13 T_Cup 
Waves14 Piano
(Emergency)

14 Piano
(Internal calls / Emergency)

Guitar14 Piano

15 T_Cup15 Dunken
(Door station)		Harmony15 Dunken

16 Evolve16 EvolveIn the field

16 Evolve


17 Authumn
(Optional)		17 Authumn
(Optional)		Lounge Time17 Authumn

18 Twelve18 TwelveNo Sieben18 Twelve 

19 Smile19 SmilePrecious19 Smile 
(Door station)

20 Flightzone20 FlightzoneRain drops20 Flightzone 

21 Waste
(Msg prio low)		21 Waste
(Msg prio low)		Slippin21 Waste 

22 Green Tea
(Msg prio medium)		22 Green Tea
(Msg prio medium)		Smooth22 Green Tea 



Sonic

23 Try Better




T_Cup

24 Carousel




The Calling

25 Classic Ring




Tone one

26 Fountain




Try better27 Alarm 01
(Msg prio high)




28 Alarm 02




29 Alarm 03




30 Alarm 04




31 Alarm 05





32 Alarm 06




33 Doorbell





34 DR1 (Bellcore-dr1)





35 DR2 (Bellcore-dr2)
(Msg prio low)




36 DR3 (Bellcore-dr3)
(Msg prio medium)




37 DR4 (Bellcore-dr4)




38 DR5 (Bellcore-dr5)



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5. Message title

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The "title" is the

  • First line of the message
  • First line of the message when opening the message list


The title:

  • Send by the message server via the MQTT interface (Example: "title":{"text":"Fire detected !!!"},)
  • Up to 18 characters, depends on the handset
  • When more characters are send, the text is cut on the right side


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6. Message icons

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Icons can be used to visualize the incoming message type and priority. 

  • Send by the message server via the MQTT interface (Example: "body":[{"msg_icon":{"value":"4E","color":"04"}},)
  • Depends on the used handsets (See table below)
  • Color white ("00") / green ("02") / yellow ("03") / red  ("04") / blue ("05") (R700H /S700H /SL800H only )
  • When wrong/not supported icon is send "i" icon will be shown ("3C")

Message icons type R700H/S700H/SL800H:

Message icons type/color:

Up to 5 colors are supported:


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7. Message paragraph

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The "paragraph" contains the main content of the message:

  • Send by the message server via the MQTT interface (Example: {"paragraph":{"text":"Prio 1 message 1 low: some longer test to check how long the message can be","blink":"no","underline":"yes","bold":"yes","align":"left"}},)
  • Up to 2 paragraphs per message
  • 3 Lines of text shown on the display with center key down to show more lines
  • Up to 17 characters per line (Depends on the handset)
  • blinking
  • underline
  • bold
  • align
  • From software 2.44.0 or higher line break using \n is supported



The way how to paragraph can be displayed, depends also on the message priority.


Message Call (prio 1-7)Info Display (prio 8)Message list (prio 9)
line of textmultiplemax 3 line of textmultiple
paragraph21 *2
scrollableyesnoyes
decoration (blink/underline/bold/align)yesnoYes
alignmentdepends of decoration (default left)center

depends of decoration (default left)



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8. Message reply options

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Via "reply_options" the softkeys can be configured:

  • Send by the message server via the MQTT interface (Example: "reply_options":[{"option_id":"option_id_1","reply":{"text":"Msg1SK1"}},{"option_id":"option_id_2","reply":{"text":"Msg1SK2"}},{"option_id":"option_id_3","reply":{"text":"Msg1SK3"}}]}})
  • Reply to a message
  • Make a call
  • Prio 8 is limited to 2 reply options
  • Prio 9 does not support reply options
  • Up to 10 reply options

Close message

The user can always close the message by pressing the "on hook key" (If allowed by the server)

No reply option is send

  • On the handset, the right softkey displays the "Ignore" option.

One reply option is send

  • On the handset, the right softkey display the Reply option configured by the message server

Two reply options are send 

  • On the handset, the left and right softkeys show both reply options

More then two reply options are send

  • On the handset, the right softkey shows "Options"
  • When pressed, the list with reply options are shown


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9. Message list body starter

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The body_starter is the text shown on line 2, shown when opening the Message list.

  • Send by the message server via the MQTT interface (Example: "body_starter":"Room 204",)
  • Provides a preview of the full message
  • Text only
  • Up to 32 characters (Depends on the handset)
  • When more characters are send, alarm will not be signalled/handled

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10. Message list status

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The message list status shows:

  • Status of the message, set by the message server (Example: "status_icon":"28", "status_text":"accept",)
  • If no icon is send, the status_text will be displayed
  • If icon and text is send, only the icon will be displayed
  • Icons are only possible with the R700H/S700H/SL800H

Supported icons:


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11. Message list icons

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An icon can be shown in the message list:

  • Send by the message server via the MQTT interface (Example: "msg_icon":{"value":"28"},)
  • Depends on used handset



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12. Local ignore

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The messaging server can send an "local_ignore" "yes/no" via the MQTT interface. (Example: "local_ignore":"yes",)

"Local_ignore" is "yes"

On incoming prio 1/3/6 message can be stopped the user by pressing the on-hook key.

The handset goes to IDLE screen

"Local_ignore" is "no"

A user can not stop the prio 1/3/6 message by pressing the on-hook key. The user needs to use the reply softkeys.

When pressing the on-hook key the ringtone will stop but the message is still visible on the display.



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13. Presentation timer

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The presentation timer is the time that the message will be signaled on the handset:

  • Send by the message server via the MQTT interface (Example: "presentation_time":"15",")
  • Valid for prio 1/3/6 call based messages
  • maximum time = 120 seconds


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14. Time To Live (TTL)

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The TTL timer defines how long (seconds) a Message will stay in the system.

  • Default value: "999999" , i.e. max 277 hours
  • Messages in the message list will be removed after TTL
  • The TTL time will be checked by the message service every minute. If TTL < 1 minute, it can happen that the message is removed after TTL time up to 1 minute.


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15. Overrule silencing

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If allowed by the administrator, the user can change the handset settings, that can cause incoming alarm messages not signaled in a proper way. 

Via a new MQTT command, the following user settings can be overruled.

Requirement:

  • N870/N670 software 2.44.0 or higher
  • R700H PRO / S700H PRO / SL800H PRO with software version 10.04 or higher
  • Other (PRO) handsets do not support this feature
  • MQTT command: "overrule_silencing":"yes" or "overrule_silencing":"no",


  • Silent charging
    • When enabled and overrule_silencing = no then incoming message is signaled on display only.
    • When enabled and overrule_silencing = yes then incoming message is signaled on display and with ringtone.
  • Anon. Calls Silent
    • When enabled and overrule_silencing = no then incoming message is signaled with 4 seconds delay
    • When enabled and overrule_silencing = yes then incoming message is signaled on display and with ringtone.
  • Time control
    • When enabled and overrule_silencing = no then incoming message is signaled on display only.
    • When enabled and overrule_silencing = yes then incoming message is signaled on display and with ringtone.
MQTT command
"overrule_silencing":"yes",



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16. Overrule vibration

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If allowed by the administrator, the user can disable the handset vibration setting.

Via a new MQTT command, the vibra can be activated to signal the incoming message. The vibra setting itself is not changed.

Requirement:

  • N870/N670 software 2.44.0 or higher
  • R700H PRO / S700H PRO / SL800H PRO with software version 10.04 or higher
  • Other (PRO) handsets do not support this feature
  • MQTT command: "vibration":"yes",


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17. Overrule message ringtone volume

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If allowed by the administrator, the user can change the message ringtone volume. 

Via a new MQTT command, the ringtone volume of the incoming message can be changed from 00% to 100% . The ringtone volume setting itself is not changed.

Requirement:

  • N870/N670 software 2.44.0 or higher
  • R700H PRO / S700H PRO / SL800H PRO with software version 10.04 or higher
  • Other (PRO) handsets do not support this feature
  • MQTT command: "ringtone_volume":"100",

The following handset settings can be overruled with this MQTT command

  • Manual ringtone volume setting
  • Audio profile "Silent"


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AMLDelMesFromList

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18. Delete messages from the message list

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If allowed by the administrator, the user can delete messages from the message list. 

Via a new MQTT command, the user is allowed (or not) to delete messages from the message list.

Open the message list, select the message, click on Options and depends on the message option send by the AML server, the message can be deleted yes or no.

Requirement:

  • N870/N670 software 2.44.0 or higher
  • R700H PRO / S700H PRO / SL800H PRO with software version 10.04 or higher
  • Other (PRO) handsets do not support this feature
  • MQTT command: "deletable":"yes",

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19. Documentation

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Alarming, Messaging and Location

Provides an overview about the AML functionality: FAQ - Alarm, Messaging and Location 

AML installation procedure

How to install/configure the Cordless system to be used in an AML environment. FAQ - AML installation procedure

Location request procedure

Technical document that describes the Location request functionality. FAQ Nx70 - Location