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About Avaya

Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket mid-market companies, small businesses, and government organizations around the world.

Avaya Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement among customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. They are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. All are supported by Avaya’s portfolio of professional and support services.

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(Avaya IP Office 500v2 - Rel. 9.0.0.829)

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network. 


Feature                                              N510 IP PRO          N720 Multi cell    N720 Multi cell
Software release:  756873
Basic CallYesYesYes
Calling line (CLIP)YesYesYes
Connected line (COLP)YesYesYes
Anonymous callNoYesYes
Do Not DisturbNo-Yes
Message waitingYesYesYes
Call list/historyYesYesYes
Voice mail deposit/retrievalYes-Yes
Call waitingYesYesYes
Call Hold / ToggleYesYesYes
Call forward (CFU)NoYesYes
Call forward (CFNR)NoYesYes
Call forward (CFB)NoYesYes
Call Transfer attendedYesYesYes
Call Transfer unattendedYesYesYes
DTMF (RFC2833)YesYesYes
Conference 3ptyYes--
BLF Busy / Idle indication---
Call pick-up direct  ( * 8 extension)YesYesYes
Call pick-up group ( * 8 )---
Call pick-up BLF---
Call completed elsewhereNoNoNo