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titleMitel
PBX system - Interoperability
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About Mitel

Mitel Networks is a telecommunications company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP (VoIP) products.

Mitel is headquartered in Ottawa, Ontario, the capital city of Canada, with offices, partners and resellers worldwide.

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Image AddedSee below for a list with supported features when using the Gigaset N300, N510 or N720 IP PRO as a DECT cordless system behind a Mitel PBX.

All tests were performed by the Gigaset pro support team.

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Feature                                              N510 IP PRO          N720 Multi cell    N720 Multi CellN670 Single CellN870 Multi Cell
Software release:  48341092.20.02.20.0
PBX versionMXe 3300 Version 10.2.0.26MXe 3300 Version 10.0.3.30A470 - R4.1 - HF5Mivo 400Mivo 400
Basic CallYesYesYesYesYes
Calling line (CLIP)YesYesYesYesYes
Connected line (COLP)YesYesYesYesYes
Anonymous call--
Not testedNot tested
Do Not DisturbNetwork featureNetwork featurePlatform featurePlatform featurePlatform feature
Message waitingYesYesYesNot testedNot tested
Call list/historyYesYesYesYesYes
Voice mail deposit/retrievalYesYesYesYesYes
Call waiting--YesYesYes
Call Hold / ToggleYesYesYes (MoH not working randomly)YesYes
Call forward (CFU)YesYesYesNot testedNot tested
Call forward (CFNR)YesYesYesNot testedNot tested
Call forward (CFB)YesYesYesNot testedNot tested
Call Transfer attendedYesYesNot working - R Key starts MoH but freezes handsetYesYes
Call Transfer unattendedYesYesNot working - R Key starts MoH but freezes handsetYesYes
DTMF (RFC2833)YesYesYesYesYes
Conference 3ptyYesNoNot testedNoNo
BLF Busy / Idle indicationNoNoNot testedNoNo
Call pick-up direct  ( **3 )YesYesNot testedNot testedYes
Call pick-up group ( * 3 )YesYes
Not testedNot testedYes


N870/N670 - The option "force UDP only" needs to be on. If not the Mitel will send UDP and TCP which will cause a 5 seconds delay in audio setup when accepting a call on the handset.

 

 


Additional information:
The following feature codes have been tested. These can be changed in the Mitel PBX system.
FunctionFeature code
Callback -Setup5
Call Forwarding Busy (external, ext/int, internal)**22, *22, *#22
Call Forwarding - Follow me*21
Call Forwarding no Answer (external, ext/int, internal)**23, *23 *#23
Call Pickup Dailed (pickup in groep)*3
Call Pickup Directed**3
Cancel forwarding Busy#22
Cancel forwarding Follow me#21
Cancel all forwarding#29
Do not Disturb*25
Do not Disturb Cancel#25
3 Party conference (start/end)*4, #4
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