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About XRC Services

De XRC services Group verzorgt en ontzorgt IT- en Communicatiediensten. Het unieke portfolio van de XRC services Group is ondergebracht in branchegerichte dienstenpakketten die uitsluitend via gecertificeerde partners worden verkocht.

XRC services voorziet in het leveren van advies, hardware, software en (installatie)diensten op IT & Communicatie gebied binnen verschillende branches. Of het nu gaat om de noodzakelijke dataverbindingen voor telefonie omgevingen, beveiligingssystemen, multimediadiensten, kassacommunicatie, pinautomaten, netwerkbekabeling, ICT beheer of servicediensten.

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See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.

Supported features

-
Feature                                       N510 IP PRON720 IP PROMaxwell 10Maxwell 3Maxwell basicN720 IP PRON510 IP PRO
Software release:  231891.2.202.5.33.112.1416.612.1416.6108243
Basic CallYesYesYesYesYes
Calling line (CLIP)YesYesYesYesYes
Connected line (COLP)n/an/an/an/a-1-1-1-1-1n/a
Anonymous call*Platform featurePlatform featurePlatform featurePlatform feature-2-2-2-2-2Platform feature
Do Not DisturbYes-YesYesYes-Yes-
Message waitingYesYes YesYesYes  YesYes Yes 
Call list/historyYesYesYesYesYes YesYes 
Voice mail deposit/retrievaln/an/an/an/a-1-1-1-1-1n/a
Call waitingYesYesYesYesYes
Call Hold / ToggleYesYesYesYesYes
Call forward (CFU)*

Platform feature

Platform featurePlatform featurePlatform feature-2-2-2-2-2Platform feature
Call forward (CFNR)*Platform featurePlatform featurePlatform featurePlatform feature-2-2-2-2-2Platform feature
Call forward (CFB)*Platform featurePlatform featurePlatform featurePlatform feature-2-2-2-2-2Platform feature
Call Transfer attendedYesYesYesYesYes
Call Transfer early attendedYesYesYesYesYes
Call Transfer unattended-Yes-YesYesYes-Yes-
Call completed elsewhereYesYesYesYesYes
DTMF (RFC2833)YesYesYesYesYes
Conference 3ptyYes-YesYesYes-Yes
BLF Busy / Idle indication-Yes-YesYesYes-Yes-
Call pick-up direct*YesYesYesYesYes
Call pick-up group*YesYesYesYesYes
Call pick-up BLFYesYesYes--
Auto provisioningYesYesYesAuto provisioningYesYesYes
SIP Security     
SIPS YesYes--
SIP via TLS YesYes--
SRTP YesYes
* via feature code (see below)
--
- Not supported by device
-1Not supported by the platform
-2Platform feature via FAC
3Via key extention module

Feature codes

 The following feature codes are supported by the platform.

code
feature
*31* numberAnonymous call to this number
*32* numberToggle Code: Enables/Disabled anonymous call for the next call On or Off (Announcement)
*32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)
#32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)
  
*35Toggle Code: Hotdesking to login/out on a device
*35*[int]Toggle Code: Hotdesking to login/out on a device
*35*[int]*[pin]Toggle Code: Hotdesking to login/out on a device
  
*100 / #100Toggle Code: Login/off in waiting queue, dependent on your previous state.
*101 / #101Login/off in all waiting queues.
*102 / #102Change Waiting queue status for all queues to "break"
*103 / #103Logoff from all waiting queues.
  
1233Voicemail box of user
  
*8Pick up first ringing
*8[extension number]Directed pickup of [Extension]
*8[group number]Group pickup
*96 / #96Voicemail box of user
  
*[xx]Toggle Code: To activate/deactivate the dial plan with number xx
  
1233 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
*96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
#96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]

Auto provisioning

The Gigaset N510, N720 and Maxwell 10, Maxwell 3 and Maxwell basic are released behind the XRC Services platform including auto provisioning.

Go to Devices and click +Add and choose Gigaset pro:

Select the desired certified Gigaset pro product:

Enable auto-provisioning by clicking on No switch to change to Yes:

Enter the device MAC address and ID:

To finalize, click on next at the top.

When all steps are taken, like adding users and so on, the device will now automatically be added to the Gigaset pro redirect server.
Connect or restart the device and the device will auto-provisioned. 

Documentation and information:

Find here the support site

 

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