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Section

• = supported

• = supported and tested

— = Not supported

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uaCSTA Call Control Profile (See document below)

Platforms

Gigaset Requirement

Estos

3CX

Mondago

Services

N670/870
2.17.2

Yealink

Snom

Mitel

N670/870

Swyx

Prio

3CX

Mondago

(Advanced)

Snom

Prio

N670/870

The following CSTA services are included in the Basic uaCSTA Call Control Profile:

Alternate Call – Places an existing call on hold and retrieves a previously held call at a UA.

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Answer call – Answers an alerting call at a UA.

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Clear Connection – Clears a connection at a UA.

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Conference Call - Initiate a conference via a remote controlling client

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Single Step Conference Call – Adds another device to an existing call at a UA in one step.

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Consultation Call – Places an existing call on hold at the UA and initiates a new call from the UA.

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Deflect Call – Moves a connection away from a deflecting UA. A deflecting UA is no longer involved with the call after the Deflect Call service is completed.

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Hold Call – Holds a call at a holding UA.

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Make Call – Makes a call from an originating UA.

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Reconnect Call – Clears an existing connected call and retrieves a call on hold at a UA.

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Retrieve Call – Retrieves a call at a retrieving UA.

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2

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Single Step Transfer – Transfers a call to another device in a single step. A transferring UA is no longer involved with the call after the Single Step Transfer service is completed.

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Transfer Call – Merges two calls at the UA into one call. As a result of the Transfer, the device is no longer involved with the call.

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3

Jira

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key	EIN2-5621

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Monitor Start – Establishes a device-type monitor on a UA.

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Monitor Stop – Terminates an existing monitor.

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Set Forwarding - Set device Call Forwarding settings via controlling Client

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Get Forwarding - Inform the controlling Client about the device call forwarding setting

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Set DND - Set device DND settings via controlling Client

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Get DND - Inform the controlling Client about the device DND setting

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GetMessageWaitingindicator

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GenerateDigits - Dial DTMF Tones during a call via a remote controlling client

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DialDigits - Dials the digital tones for a phone call.

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Monitoring Services and Events - Receive all call information in real time in regards to the feature mentioned above

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Set Speaker Mute – Sets the speaker mute feature status at a UA. This is a CSTA physical device feature

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Set Speaker Volume – Sets the speaker volume feature status at a UA. This is a CSTA physical device feature

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SystemRegister - Subscribes to notifications of configuration changes.

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SystemRegisterCancel - Unsubscribes from notifications for configuration changes.

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Snapshotdevice - Consistency check

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Prio ?

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SnapShotCall - Consistency check

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DirectedPickupCall - Picks up a call from another participant

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GetSwitchingFunctionDevices - Checks the configured identities.

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RequestSystemStatus - Checks the telephone status.

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Events

The following CSTA events are included in the Advanced uaCSTA Call Control Profile:

Originated – For an outbound call, indicates that an originating UA is connected to the call.

Prio ?

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Connection Cleared – Indicates that a UA has disconnected from a call.

Prio ?

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Delivered – Indicates that a call is alerting a UA.

Prio ?

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Diverted – Indicates that a UA has redirected a call to another device and is no longer involved with the call.

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Established – Indicates that a UA has answered or has been connected to a call.

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Failed – Indicates that a call cannot be completed (e.g. call has encountered a busy device).

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Held – Indicates that a call at a UA is on hold.

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Network Reached – For an outbound call, indicates that a call has been connected to an external network via a Network Interface Device.

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Retrieved – Indicates that a call at a UA has been retrieved.

Prio ?

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Service Initiated – Indicates that a call is prompting the originating UA to go off hook (part of a CSTA Make Call service) or the UA is requesting service.

Prio ?

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Transferred – Indicates that a call at the UA has been transferred to another location.

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Conferenced – Indicates that a conference call has been created at a UA.

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Do Not Disturb – Indicates that the DND feature status has changed at a UA.

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Forwarding – Indicates that the forwarding feature status has changed at a UA

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Speaker Mute – Indicates that the speaker mute feature status has changed at a UA.

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Speaker Volume – Indicates that the speaker volume feature status has changed at a UA.

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DigitsGenerated

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OutOfService

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BackInService

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