FAQ Nx70 - License

With releasing the Integrator for Large and Enterprise solutions, we also released the Licenses described below. The license page is only available in the web-interface of the Virtual Integrator and when the N870 has the role Integrator only.

The following Licenses are available.

The Integrator is available in 2 versions.

1. N870 in Integrator only mode
2. N870 Virtual Integrator software

The License is based on the N870 hardware MAC address.

How to add a License.

1. Define the Master DECT Manager (Only when using the N870 Virtual Integrator software)

2. Download the “License Request File” from the N870 License page

3. For our Resellers: Send the “LRF”, the “License Order-Number” and the “Quantity” of required licenses to your distributor
4. For our Distributors: Send the “LRF”, the “License Order-Number” and the “Quantity” of required licenses to GC Order Management ORDERS-PRO@gigaset.com

5. The “License Activation File”, received back from GC-OM must be uploaded on the N870 License page to activate the requested licenses.

   Note: Only when using the N870 Virtual Integrator software a Master DECT Manager must be defined first!
   

Grace period meaning and consequences

The N870 has a grace period build in.

• An installation can be tested for 35 days without any limitation and any purchased license

a. After first startup

b. After each full factory reset

• After 35 days the message "Check License status“ will be shown on all installed DECT handset, for additional 35 days (day 36 – 70 after first startup/factory reset)
• Also a license error message will be shown in the N870 web-interface.
• But, the system will stay fully functional.
• After a total number of 70 days after first startup/factory reset the number of parallel calls will be reduced to 1 call per connected DECT manager, unless a valid license file will be uploaded into the N870

Service.

If the license is not valid anymore due to:

• Master DECT manager is broken and is replaced, therefore the license is not valid anymore.

You will have 1 Month to request a new License file, see the grace period.

To request a new License, you first need to download the request file from the device. 

The request file contains basic information about the system like:

• Hardware information (MAC address of Master DECT manager)
• Software version
• Number of connected DECT managers / Base stations / handsets
• Enabled licenses
• Country selection
• Data and time
• Provider / profile name

The file content is encrypted.

In the Integrator web-interface go to SETTINGS - System - Licensing - Create Request File

The License request file is downloaded.

(Screenshot is from an N870 switched to Integrator only mode)

To request a new license you need to add this file to your purchase order.

You will receive from Gigaset a License file.

In the Integrator web-interface go to SETTINGS - System - Licensing - Licence - Browse 

Select the License file you received from Gigaset.

Click Upload

Your license is now enabled.