Here we describe how to configure the Gigaset N610/N670/N870/N870E to integrate with Microsoft Teams. We assume that it is installed by an qualified technician who have the knowledge about the Gigaset DECT system and Microsoft Teams. |
1. Supported features |
Make and receive basic calls
Users can make/receive calls:
The DECT systems acts as a Teams endpoint. Inbound calls will also be forked to the user’s SIP device
Multiple simultaneous calls
A user in a call can put the call on hold to make or receive other calls. A user can also conference two calls
Do Not Disturb (DND)
A user can set do not disturb on the device so that the device will not ring for incoming calls. This has no impact on the user’s status on all other Teams endpoints
Hold/Resume and Mute/Unmute
A user can hold and resume or mute and unmute a call by using the features for those actions on the device
Voicemail
Users can listen to electronically stored voice messages that callers leave for them
Message waiting indicator
Users can receive notifications that alert them when they have new voicemail messages
Sign-in and sign-out
Users can sign in and sign out of Teams
DTMF
Users can press number keys to provide input during interactive voice response calls
Teams meetings
A user can join a Teams meeting by dialing the meeting access number
Call transfers
Users can transfer calls. SIP Gateway supports both blind and consultative transfers
Call forwarding
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Simultaneous ring
A user can set forwarding rules (always, on timeout, and busy) for the device, this can be done on the:
Call Waiting
During an active call and another call comes in:
CLIP
Display the phone number for incoming can outgoing calls
Multiple devices
The user can sign-in on more then one SIP device and Teams client applications
On the same DECT system, login on 1 DECT handset is supported. (Incoming call is only signaled to one DECT handset)
Multiple platforms:
Our DECT system can be connected to Microsoft Teams and parallelly also to other platforms
Phonebook
The DECT system can use an LDAP phonebook to show the names/numbers
You can also generate your own central phonebook and upload to the DECT system if there is no LDAP phonebook
Music on Hold (MOH)
A caller on hold, music is played
Presence
Locally presence status information like:
Security
SIP and SRTP is encrypted, makes eavesdropping impossible
Shared line
Forking with other Microsoft Teams supported devices and/or soft clients
Easy dialing internal numbers
Via the DECT area code solution, internal numbers can be used as the system will convert it to the full external Teams phone number
Auto-provisioning
Easy installation via auto-provisioning, can be started via:
Language support
Each handset can have it's own language.
3. Microsoft prerequisites |
4. Documentation |
Gigaset N610 IP PRO
N610: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset N670 IP PRO
N670: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset N870 IP PRO
N870: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset N870E IP PRO
N870E: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset IP DECT release notes
Supported DECT handsets
Microsoft Teams compatible devices, see at the bottom of the page for the Gigaset DECT
Microsoft Teams, set up common area phones
5. Gigaset DECT system, how to configure |
Here we describe the configuration/installation of the Gigaset DECT system to be used together with teams.
Start auto-provisioning: Download the following provisioning file that contains the basic Microsoft Teams settings:
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Click here to download the file: MicrosoftTeams.xml