Version:  


Gigaset P710 IP PRO - Short User Manual

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Table of contents

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Setting up the Phone


Delivery Content

  • Base phone unit
  • Footstand
  • Handset
  • Handset cord
  • Ethernet cable
  • Quick Installation Guide, GNU General Public Licence


Attaching footstand and handset

The footstand can be attached at two different angles: 46° and 28°.

Note: Before attaching the footstand to the phone, plug the long end of the handset cord into the connector labelled "" on the back of the phone and place the cord in the cable guide.

1. Place the top of the grooves on the footstand below the slideguides on the back of the phone.

2. Push the footstand upwards onto the slideguides until they lock in place.

3. Plug the short end of the handset cord into the connector on the handset.

4. Place the phone on an even, horizontal surface.


Wall mounting

  1. Anchor the screws in the wall.
  2. Unscrew the slide guides for the footstand from the back of the phone.
  3. Plug the long end of the handset cord into the connector labelled " " on the back of the phone and place the cord in the cable guide.
  4. Hang the phone on the screws by placing the holes on the back of the phone over them.
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Rotating the tab of the cradle

The phone is delivered with the tab level with the inner edge of the cradle. If you are going to mount the phone on a wall, we recommend that you rotate the tab 180°. After rotation, the tip of the tab will protrude slightly above the edge of the "cradle". The small rectangular hole in the receiver casing fits perfectly over the now protruding tip, holding the receiver safely in place in the upright position on the wall.

  1. Slide the plastic tab from the cradle.
  2. Rotate the tab 180°.
  3. Slide the tab back into the cradle. The top of the tab now protrudes slightly above the inner edge of the cradle, so that it will hold the handset more securely.

Connecting the phone

(1) If PoE not available
(2) Not included in delivery
(3) Optional

The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is not available in your network, with the separately available 5V DC power adapter.

  1. Plug the long uncurled end of the 4P4C handset cord into the connector labelled , and connect the short one to the handset.

  2. Plug the Ethernet (network) cable into the RJ45 connector labelled NET and plug the other end into the network side to establish a data link.

  3. If PoE is not available, insert the plug of the power supply into the connector labelled 5V DC and hook up the plug to the wall outlet.

  4. The other RJ45 connector, labelled PC, is for daisy-chaining further Ethernet devices without the need for a second Ethernet connection line.


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Getting to know your phone

Context-sensitive, programmable function symbols and function keys F1–F4

Press the function key underneath the display symbol to activate the function, open the list etc. depicted by the symbol above the key.

Audio control keys

Adjusting the volume

      • of the ringer when the phone is idle or ringing
      • of the handset/casing loudspeaker when in a call

Mute/unmute microphone

Toggling between handsfree and handset mode. Press to dial number and accept calls on speakerphone.

Headset mode on/off

Dedicated, customizable function keys

MWI key with LED

    • LED is lit when message is waiting on mailbox (if mailbox supplied on PBX)
    • Press key to listen to message(s)

Turn DND (do not disturb) on and off . Callers hear the busy signal.


Directory

Settings menu

Transfer

Hold

Navigation keys

  • Confirming, saving actions & input, and returning to previous screen
  • Accepting calls on speakerphone and in headset mode
  • From idle screen: Dialed calls (redial)


  • Cancelling actions & input, and returning to previous screen
  • Terminating calls on speakerphone and in headset & handset modes

From idle screen: Select outgoing identity

From idle screen: Received calls

From idle screen : Missed calls

In other contexts (settings, lists): Navigate up/down

  In other contexts: Navigate/space left

In other contexts: Navigate/space right

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SmartLabel keys with LED P1–P4

Default setting: Line

  • Fast-blinking LED: Incoming call. Press key or to accept
  • Steadily lit LED: In call
  • Slow-blinking LED: Call on hold

Star key

In editing mode:

  • Press for one second to change input mode (numerals > lower case > upper case)
  • Press briefly to type *

On idle screen: Press for 3 seconds to lock/unlock the keypad

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Using the phone

Making calls


Handset


Pick up the handset, enter the phone number, and press OR

Enter the phone number and pick up the handset.

Headset

Enter the phone number, and press .


Speakerphone


Enter the phone number and press or

Handset or headset and casing speaker

With dual audio mode activated, other persons present in the room are allowed to listen in to the third party over the phone's casing loudspeaker.

  1. Use the method for handset or headset use to dial.

  2. When the call has been established, press to enable the casing loudspeaker. Press   to turn the speaker off.

Accepting calls

Handset:

Pick up the handset.

Headset: 

Press . If the phone is already in headset mode, you can also press the blinking line key.

Speakerphone: 

Press or the blinking line key.

Call pick-up from another extension

You can pick up calls ringing on another extension, for example when the other extension is busy or when the user is absent, when the following prerequisites for this function are met:

  • It must be supported by the PBX.
  • The extensions whose calls you want to pick up on your own extension must permit this function. It is possible but not required to restrict the permission for monitoring to certain users or groups of users.
  • Each extension to be monitored must be programmed onto one of the freely programmable function keys with LEDs.

When these prerequisites are met, the status of the monitored extension is indicated by the LED of the function key:

  • Blinking LED: Incoming call ringing. If the call is not answered, press the key to pick it up;

Call waiting

When you are in a call, another call coming in will be announced visually by the flashing call LED and by the symbol appearing in the function key line; it will also be announced acoustically by a double beep.

When a call is waiting, you have the following options:

  • Press the blinking line key of the call waiting to put your current call on hold and to accept the second call without knowing who is calling. This option is available only when there is a free line key available at the time the call comes in.

  • Press the function key underneath to put the Call waiting screen on the display; you will see the caller ID on-screen if it is being transmitted.

    • Press to reject the call waiting. The caller will hear the busy signal.

    • Press to accept the second call and put your current call on hold.

    • Press to return to the Connected screen with your current connection.
      Note: Pressing and will affect the call shown on the display, i.e., your current connection, the call(s) waiting, or the call(s) on hold.

    • If there is more than one call waiting, press the keys or , respectively, to bring them on-screen and to return to the connected call.

  • If you do not wish to accept the waiting call, you can:

    • ignore the announcement. If you have set call forwarding when busy, the call will be transferred to that phone.

    • reject the incoming call by putting the Call waiting screen on the display and pressing .
      The caller hears the busy signal. Pressing for three seconds will also put the caller on the "Deny" list of the phone's directory. Future calls from this number will not ring on the phone; the caller hears the busy signal.

Hold

Press to put the ongoing call on hold. Held calls are indicated threefold:

  • By the text on the display.

  • By the slowly blinking line key.

  • By the slowly blinking call indication LED.

  • By the double beep.

    You can now:
  • Transfer the held call blindly or with prior announcement
  • Receive and make calls and put other calls on hold.


Pick up the held call by pressing its line key or by pressing again. If the other party hangs up while on hold, the call is terminated on your phone as well and the LED indicators are turned off.

Conference

The maximum number of participants is three.

Note: This section refers to phone-based conferences. For the number of participants in server-based conferences and how to set them up and participate, please check with your network administrator or your VoIP provider.

Initiating a conference

  1. Call the first intended participant and put him or her on hold.
  2. Call the second intended participant.
  3. When you are connected to the participant, press to start the conference.


  • Selecting individual participants.
    • On the conference screen, press on the navigation key or the function key underneath to select the first of the participants of the conference; press or again to select the next one of the participants.
    • When viewing the second participant, press or to view the first participant.
    • When viewing the first participant, pressor to return to the conference screen.

  • Talking to one participant in private. With one of the participants on-screen, press to converse with that participant in private and to put the other party on hold. To restart the conference, press .

  • Putting one participant on hold. With one of the participants on-screen, press to put this party on hold and to converse with the other party in private. To restart the conference, press .

  • To terminate the conference and the connections to both parties, return to the conference screen and press .

Transferring calls

You can transfer connected calls as well as calls ringing on your phone.

  • When you have a call on the line, there are two ways to transfer it to a third party:
    • Announcing the call to the third party first, to make sure the call is welcome and will be accepted: Attended transfer;
    • Transferring the call unannounced: Blind transfer. There will be no feedback on whether the third party is available and/or picking up the call.
  • When a call is ringing on your phone, you can transfer it to a third party without answering it first (blind transfer only).

Attended transfer

  • Put the call on hold .
  • Dial the number you want to transfer the call to and announce the call. You can also select a number from the internal or one of the available external phone directories
  • If the third party wants to accept the call, press .
  • Press to complete the transfer. You may briefly see the messages that the transfer was completed.

Blind transfer

  • With a call on the line, press . The dial screen will appear.

  • Dial the number, or select a number from the internal or one of the available external phone directories

    Press . You may briefly see two "Ended" messages followed by the callee and caller's name/number, indicating that the transfer was completed.

Terminating calls

  • When using the handset: Place the handset in the cradle or press .
  • When using speakerphone or a headset: Press .

Missed Calls

Missed calls are indicated by the call LED (steady light), the missed call symbol in the status line, and by the "Missed" message with the number of missed calls on the display and on the Status info screen).

  • To view your missed calls, press the right arrow on the navigation key. The red dot indicates the arrival of new missed messages since the last time the missed calls were viewed. It is removed from the list of all calls and turns blue in the list of missed calls once the list has been viewed.

Call lists

Three call lists of missed, dialed, and received calls are stored on the phone. They contain the number, time and date, and duration of the calls. If the memory allotted to the storing of call lists is full, the oldest ones will be overwritten.

  1. Press to open the call history.
    The red dot indicates the arrival of new missed messages since the last time the missed calls were viewed. It is removed from the list of all calls and turns blue in the list of missed calls once the list has been viewed.

  2. To view the list of missed, received, or dialed calls, press the left and right arrows on the navigation key to put the lists on-screen one after the other ).

Note: On the idle screen you can also use the following keys to view the lists directly (default setting):

    1. Missed calls: Press the right arrow on the navigation key.

    2. Received calls: Press the left arrow on the navigation key.

    3. Dialed calls: Press .

3. On each list, the latest call is at the top of the list. Scroll through the list with the up/down arrows on the navigation key. The icons indicate the type of call:


- Missed call
- Received call
- Dialed call

  1. Press to dial the number of the selected call.

  2. Press to delete the selected call.

  3. Press to delete the entire list.

  4. Press for three seconds to return to idle screen.

  5. Press to sort the calls.

  6. Press to show the call details of the selected call.

Locking and unlocking the keyboard

When the keyboard is locked, only the emergency numbers configured on the Preferences page of the phone's web user interface can be dialed.

Setting a PIN to unlock the keyboard (optional): See "Setting a PIN to unlock the keyboard"

Locking

Press a for three seconds. The lock symbol appears in the status line. It also replaces the identity symbol.

Unlocking

Press for three seconds to unlock the keyboard.

  • If a PIN for unlocking the keyboard has been set, you will be prompted to enter the PIN.


Rejecting or redirecting incoming calls

If you do not wish to pick up a ringing call, you have three options: Letting the call ring and not picking it up, rejecting it manually, or transferring it manually to a third party.

  • Rejecting a ringing call manually.
    • Press . The caller will hear the busy signal.
    • Press  for two seconds to reject the call and additionally place the caller on the "Deny" list of the phone's directory so that calls from that number do not ring on your phone; the caller hears the busy signal.
  • Transferring the ringing call to another phone (blind transfer).

Call forwarding

The phone can be set to forward incoming calls, either always or under certain conditions. The settings can be done on the phone and on the web interface. For further information on using the web interface for these settings, see "Call forwarding"

Note: Call forwarding is set separately for each configured identity. When the setting is done on the phone, it applies to the identity selected as outgoing identity.

Forward All: Forwarding all incoming calls to the number of the phone, extension, or mailbox specified as this function’s target.

In the default setting, the symbol is available in the function key line, and pressing the associated key turns forwarding of all calls on and off, respectively. You can also map the function onto another function key or use the settings menu as shown in the table below.

Forward when Busy: Forwarding calls ringing while the phone is busy to the number of the phone, extension, or mailbox specified as this function’s target.

Forward after Timeout: When a call starts ringing, the phone will wait for the number of seconds specified in the setting "Call forwarding time". If the call is not accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function’s target.

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Settings on the phone and turning on call forwarding


Forward allForward when busyForward after timeout
Press

Press

Call Features

Call Features

Call Features

Press

Call Forwarding

Call Forwarding

Call Forwarding

Press

Forward All

Forward when Busy

Forward after Timeout

Press

or Enable forwarding

or Enable forwarding

or Enable forwarding

Press

Target

Target

Target

Type

phone number

phone number

phone number

Press



Call Forwarding time

Type



number of seconds

Press

for two seconds to return to the idle screen.

Turning off call forwarding


Forward all Forward when busyForward after timeout
Press

Press

Call Features

Call Features

Call Features

Press

Call Forwarding

Call Forwarding

Call Forwarding

Press

Forward All

Forward when Busy

Forward after Timeout

Press

or Enable forwarding

or Enable forwarding

or Enable forwarding


Turning forwarding of all calls on/off with a function key

Turning call forwarding on

Note: Call forwarding is set separately for each configured identity separately. When the setting is done on the phone, it applies to the identity selected as outgoing identity.

  1. Press . The display will show the Target when Forwarding screen.

    Note: If is not available when the display is in idle mode, you can make it available on the Function Keys page of the phone's web interface. For further information see chapter Configuring the function keys, "Example 3, changing setting of context-sensitive key"

  2. If no forwarding number has been set or if it needs to be changed, make the necessary entries.
  3. Press


Turning call forwarding off

Press the function key underneath