Your device display consists of pixels. Each pixel consists of three sub-pixels (red, green, blue).
It may be the case that a sub-pixel is missing or has a colour deviation.
A warranty claim is only valid if the maximum number of permitted pixel errors is exceeded.
Description | Maximum number of permitted pixel errors |
Colour illuminated sub-pixels | 1 |
Dark sub-pixels | 1 |
Total number of coloured and dark sub-pixels | 1 |
Signs of wear on the display and casing are excluded from the warranty. |