RFC 3261 states that the number sign (#) must be encoded inside a telephone subscriber. Therefore the default value of the setting is 'on'. Change it to 'off' if you need special cases for direct dialing and therefore not encoding the #.
Identity X - SIP (Tab) - Number sign encoding: on/off
N/A
Parameter | Valid value |
---|---|
<number_sign_encoding idx="INDEX" perm="PERMISSIONFLAG">VALIDVALUE</number_sign_encoding> | on or off |