GRAPE, stores the following data:

Reseller / Distributor / Service Provider

Feature

Purpose

Data categories

Company-Account

Registration, Authorizations: Access/Login

Name, email*, phone*, website*, country, city, street, postal code, users

Order processing

Invoicing and payment

Bank*, VAT*, IBAN*, BIC*

Shipping Address

Dispatch

Country, city, street, postal code


End user




Company information

When you register to GRAPE as the first user of your company, you need to enter your company information.

Company name


Company type


Email

Optional

Phone number

Optional

Website

Optional

ID

Automatic generated unique identification of the company

Registered

Date and time when the company is added to GRAPE

Company Address


Country


City


Street


Postal code


Different shipping Address

Optional

Company Bank information


Bank name

Optional

VAT

Optional

IBAN

Optional

BIC

Optional

User information


Username


Salutation


First name


Last name


Email


Phone


Mobile

Optional

Department

Optional

Role


Joined


Device information


MAC address


Name

Optional

VPN enabled/disabled (Desktop only)


Device management enabled/disabled


Product type


Registered to GRAPE


Warranty expired


Voice quality reports  (Desktop only)


URL to customer provisioning server

Optional

Auto-provisioning parameters (Desktop only)

Optional

IP address


Provisioning logs

Recording communication of device with GRAPE

Activity log


Action

e.g. create, update

Created at

timestamp of user document creation

object_name / model_id

data model which has been updated, created etc

User

username

Different shipping address

Optional

Country

Optional

City

Optional

Street

Optional

Postal code

Optional