GRAPE, stores the following data:
Reseller / Distributor / Service Provider
Feature
Purpose
Data categories
Company-Account
Registration, Authorizations: Access/Login
Name, email*, phone*, website*, country, city, street, postal code, users, register date
Order processing
Invoicing and payment
Bank*, VAT*, IBAN*, BIC*
Shipping Address
Dispatch
Country, city, street, postal code
End user (Company where hardware is installed)
Feature
Purpose
Data categories
Company-Account
Registration, Authorizations: Access/Login
Name, email*, phone*, website*, country, city, street, postal code, users, register date
Order processing
Invoicing and payment
Bank*, VAT*, IBAN*, BIC*
Shipping Address
Dispatch
Country, city, street, postal code
User information
Feature
Purpose
Data categories
User-Account
Registration, Authorizations: Access/Login
Username, password, salutation, first/last name, email, phone, mobile, department, role, joined date, subscribe to email notification
Provisioning
Feature
Purpose
Data categories
Assigned products
Product administration
MAC address, name*, VPN, DM, type, warranty, register date, IP address
Monitoring
Verify the audio quality
Voice quality reports
Redirect URL
Preparation of the products automatic configuration
URL to customer provisioning server*
Settings
Preparation of the products for use by the distributor's/reseller's customer
Desktop*: FAQ Desktop - Settings
Gigaset
Feature
Purpose
Data categories
Employee access
Authorizations: Access/Login
Username, password, salutation, first/last name, email, phone, mobile, department, role, joined date, subscribe to email notification
Monitoring
Verify the functionality and stability of the system
Logs: activity, provisioning, action
* = Optional