IntroductionMembers can pick up calls from the other members of the group (group pickup). Administrator settingsPickup GroupsDefine a Pickup Group and add the users to this group. The Pickup group ID is used for the function key. To ability for the user to use the Group Pick-up can be changed by the administrator: Administration - Users & extensions - Permissions.
User settingsThe user can create a Key Function | Number/Data | Label |
---|
Group pickup | Pickup group ID | Function Key name |
When an user that is member of the Call-Pickup group is called, the Function Key will start blinking and on the display of the DE... devices you can see who is calling who. By a single key press, you can answer the incoming call. When a user that is member of this Call-Pickup group is on the phone then the Function key will be on. |