Maxwell 10 supports several ways of transferring a call. Blind TransferA blind transfer is a transfer of a call to a 3rd party without consultation. There will be an automatic recall, if the 3rd party is not reachable or rejects the call. Click and hold (long press) an active contact and drag and drop it on another contact. This will initiate a blind transfer. You can drop the contact on the call list, a BLF key, short dial key or directory entry. If you drop it on the dial pad you have to enter a phone number and hang up. Attended TransferAn attended transfer is a transfer with consultation. You have to put the active call on hold first and call a second party. Then drag and drop the hold party onto the "transfer area". |