| Feature | Code |
|---|---|
| ACD group login | |
| Activate prefix | *28* |
| Activate suffix | # |
| Deactivate prefix | #28# |
| Deactivate suffix | # |
| Call intrusion | |
| Activate prefix | *65* |
| Activate suffix | # |
| Common Pickup | |
| Activate prefix | *5* |
| Activate suffix | # |
| Directed Pickup | |
| Activate prefix | *4* |
| Activate suffix | # |
| Diversion bypass | |
| Activate prefix | *60* |
| Activate suffix | # |
| Get my active call | |
| Activate prefix | *6* |
| Activate suffix | # |
| Override nightmode | |
| Activate prefix | *8* |
| Activate suffix | # |
Diversion | |
| Activate prefix | *21* |
| Activate suffix | # |
| Deactivate prefix | #21# |
| Deactivate suffix | # |
Schedule event | |
| Activate prefix | *124* |
| Activate suffix | # |
| Deactivate prefix | #124# |
| Deactivate suffix | # |
| Set activity | |
| Activate prefix | *23* |
| Activate suffix | # |
| Set role | |
| Activate prefix | *24* |
| Activate suffix | # |
| Set role for call | |
| Activate prefix | *25* |
| Activate suffix | # |