Introduction

Platform Architecture

Unlike traditional systems, with a master-slave fail-over setup, Kwebbl is a true cloud platform where data and functionalities are automatically distributed over all our datacenters worldwide. All global datacenters work together to show up as one single unified PBX to the users.
With multiple datacenters in Europe, and expansion scheduled in Asia and the USA, users are always automatically routed to the closest available datacenter to ensure a local experience. If the closest datacenter is unavailable, the user will automatically fail over to another available datacenter.
In true cloud fashion, system capacity scales with load and user requirements. We can easily scale server capacity, either by provisioning modules in our private cloud or by scaling out to third party cloud providers. Our modular approach ensures that we can scale out exactly those modules that are under load, without having to duplicate our whole infrastructure.
Our highly modularized architecture is built around a decentralized, asynchronous and distributed API and Database Engine. This core is the key in our ability to offer our communications platform globally as a true cloud platform.


About Kwebbl

Kwebbl was founded early 2013 as part of the Digifoon Group and has offices in Amsterdam, Switzerland and Ukraine. In Ukraine a development team set out to develop a brand new cloud communications platform. Using the latest internet and cloud technologies, a scalable and secure system was built with an all-important focus on the user experience of the end-users. Kwebbl operates this platform from multiple data centres and ensures continuous innovation, allowing hosted voice and other service providers to focus on customers instead of technology.

Platform Architecture

Unlike traditional systems, with a master-slave fail-over setup, Kwebbl is a true cloud platform where data and functionalities are automatically distributed over all our datacenters worldwide. All global datacenters work together to show up as one single unified PBX to the users.
With multiple datacenters in Europe, and expansion scheduled in Asia and the USA, users are always automatically routed to the closest available datacenter to ensure a local experience. If the closest datacenter is unavailable, the user will automatically fail over to another available datacenter.
In true cloud fashion, system capacity scales with load and user requirements. We can easily scale server capacity, either by provisioning modules in our private cloud or by scaling out to third party cloud providers. Our modular approach ensures that we can scale out exactly those modules that are under load, without having to duplicate our whole infrastructure.
Our highly modularized architecture is built around a decentralized, asynchronous and distributed API and Database Engine. This core is the key in our ability to offer our communications platform globally as a true cloud platform.



  

Documentation and information:

Kwebbl's platform & functionalities 2016.pdf

Find here the support page

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.

Supported Features

Feature                                       Maxwell 10Maxwell 3Maxwell 2Maxwell basicN870 IPN720 IPN510 IP
Software release:   2.6.322.16.6  2.16.62.16.62.12.0108242
Basic CallYes YesYes YesYesYesYes
Calling line (CLIP)Yes Yes Yes YesYesYesYes
Connected line (COLP)-1-1-1-1-1-1-1
Anonymous call-2-2-2-2-2-2-2
Do Not DisturbYes  YesYes YesYes--
Message waitingYes Yes Yes YesYesYesYes
Call list/historyYes Yes Yes YesYesYesYes
Voice mail deposit/retrieval-1-1-1-1-1-1-1
Call waitingYesYes  YesYesYesYesYes
Call Hold / ToggleYes Yes  YesYesYesYesYes
Call forward (CFU)-2-2-2-2-2

-2

-2
Call forward (CFNR)-2-2 -2-2-2-2-2
Call forward (CFB)-2-2-2-2-2-2-2
Call Transfer attendedYes YesYesYesYesYesYes
Call Transfer early attendedYes YesYesYesYesYesYes
Call Transfer unattendedYes YesYesYesYes--
Call completed elsewhereYesYesYesYesYesYesYes
DTMF (RFC2833)YesYesYesYesYesYesYes
Conference 3ptyYesYesYesYes--Yes
BLF Busy / Idle indicationYesYesYesYes3---
Call pick-up directYes YesYesYesYesYesYes
Call pick-up groupYes YesYesYesYesYesYes
Call pick-up BLFYesYesYesYes3---
Auto provisioningYesYesYesYes-1YesYes
SIP Security






SIPS
-2-2-2-2--
SIP via TLS
YesYesYesYes--
SRTP
YesYesYesYes--
Not supported by device
-1Not supported by the platform
-2Platform feature via FAC
3Via key extention module
code
feature
*31* numberAnonymous call to this number
*32* numberToggle Code: Enables/Disabled anonymous call for the next call On or Off (Announcement)
*32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)
#32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)


*35Toggle Code: Hotdesking to login/out on a device
*35*[int]Toggle Code: Hotdesking to login/out on a device
*35*[int]*[pin]Toggle Code: Hotdesking to login/out on a device


*100 / #100Toggle Code: Login/off in waiting queue, dependent on your previous state.
*101 / #101Login/off in all waiting queues.
*102 / #102Change Waiting queue status for all queues to "break"
*103 / #103Logoff from all waiting queues.


1233Voicemail box of user


*8Pick up first ringing
*8[extension number]Directed pickup of [Extension]
*8[group number]Group pickup
*96 / #96Voicemail box of user


*[xx]Toggle Code: To activate/deactivate the dial plan with number xx


1233 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
*96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
#96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]

Auto provisioning

The Gigaset N510, N720, Maxwell 10, Maxwell 3/2 and Maxwell basic are released behind the Kwebbl platform including auto provisioning.

Go to Devices and click +Add and choose Gigaset pro:

Select the desired certified Gigaset pro product:

Enable auto-provisioning by clicking on No switch to change to Yes:

Enter the device MAC address and ID:

To finalize, click on next at the top.

When all steps are taken, like adding users and so on, the device will now automatically be added to the Gigaset pro redirect server.
Connect or restart the device and the device will auto-provisioned. 



Press Release

Gigaset pro and Kwebbl are teaming up



Arnhem, March 3, 2016 - Gigaset pro, provider of innovative unified communications solutions for businesses, is teaming up with Kwebbl, the Smart Cloud Communications platform, to create a full service-hosted PBX telecom solution with multiple types of high-end DECT and desktop phones, smoothly integrated into one combined solution. After multiple tests, Gigaset pro has certified all of their IP phones on Kwebbl’s platform while Kwebbl’s engineering team created a ‘Drop Shipment’ provisioning solution within their panels, making it possible for thousands of European resellers and end-users to easily connect a Gigaset pro device onto the hosted PBX platform.   


Platform Architecture  

Unlike traditional systems, with a master-slave fail-over setup, Kwebbl is a true cloud platform where data and functionalities are automatically distributed over all our datacenters worldwide. All global datacenters work together to show up as one single unified PBX to the users.  We can easily scale server capacity matching any user requirements at a certain time, either by provisioning modules in our private cloud or by scaling out to third party cloud providers. Thanks to the highly modularized architecture, which is built around a decentralized, asynchronous and distributed API and Database Engine, we are able to offer our communications platform globally as a true cloud platform.


Premium devices seamlessly integrated

The Platform architecture of Kwebbl enables the premium products of Gigaset pro to offer the end customers the end-to-end services they need. The services include auto-provisioning for each device, from the Maxwell desktop series to the single and multicell N510 and N720 offerings. Naturally the premium, bestselling handsets of Gigaset pro offer the end user maximum mobility and coverage in and around the office. The ISPs offering the Kwebbl services are certified in the Gigaset pro Network as Interop Comfort Partner, a valuable status for offering premium services and devices.


Ivo de Vries, CCO Kwebbl, says,  “I’m proud that an international high end business phone manufacturer as Gigaset pro chose Kwebbl to be its innovative business partner. The partnership gives our European Provider and Reseller partners an enormous competitive advantage in the market of hosted telephony solutions.”

Martin Reulen, sales manager at Gigaset pro Benelux, says, “With Kwebbl we are able to offer our joint end-customers a future proof and unified communication solution. We integrated the cloud PBX business solutions from Kwebbl in combination with our high-end IP DECT and IP desktop telephony products. The combined services will be an advantage for the end-customers, because it supports their business, wherever they are.”


About Gigaset pro

Gigaset pro, part of the Gigaset Group, caters for business customers all over the world with its wide range of premium products and offers professional communication solutions customised for the needs of each company. Gigaset pro products are designed to excel in every area, including user-friendliness, flexibility and compatibility. Gigaset distributes its pro portfolio through a network of certified partners with a focus on EMEA.


More information:

Martin Reulen

Head of sales Gigaset Pro Benelux
Gigaset pro | Because it’s your business
m. +31611515155



Maxwell 3 and Basic Press release: