About 42com

42com Telecommunication GmbH was founded 2002 in Berlin. A significant year in the development of the European telecommunication market that had just recently created a sensation by the initiation of the so-called “Telecom Package”. The new laws for harmonization of electronic communications networks outlined new rules while lowering the entrance barriers for free providers and allowing open competition.

One of the obstacles that business newcomers must overcome is the acquisition of expensive management and accounting software. Brothers and executive partners Thomas and Alexander Reinig from Berlin were aware of this demand and developed software that offers all of the sought-after features. The management and accounting platform allows users to make, control, manage and analyze VoIP calls. No purchase of this software is required, and does not need to be installed on your own network. Instead, the required modules are available on a rental basis. 42com was already using cloud technology – long before this term became established. This innovative custom development for web-based telecommunications has become the foundation for a range of successful applications.


Documentation and information:

Find here the support page

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.

Supported Features

Feature                                       Maxwell 10Maxwell 3Maxwell 3 BasicN720 IPN510 IP
Software release:   2.6.322.16.6  2.16.6108243
Basic Call Yes YesYes YesYes
Calling line (CLIP)Yes Yes Yes YesYes
Connected line (COLP)-1-1-1-1-1
Anonymous call-2-2-2-2-2
Do Not DisturbYes  YesYes --
Message waitingYes Yes Yes YesYes
Call list/historyYes Yes Yes YesYes
Voice mail deposit/retrieval-1-1-1-1-1
Call waiting YesYes  YesYesYes
Call Hold / ToggleYes Yes  YesYesYes
Call forward (CFU)-2-2-2


Call forward (CFNR)-2-2 -2-2-2
Call forward (CFB)-2-2-2-2-2
Call Transfer attendedYes YesYesYesYes
Call Transfer early attendedYes YesYesYesYes
Call Transfer unattendedYes YesYes--
Call completed elsewhere YesYesYesYesYes
DTMF (RFC2833) YesYesYesYesYes
Conference 3pty YesYesYes-Yes
BLF Busy / Idle indication YesYesYes3--
Call pick-up directYes YesYesYesYes
Call pick-up groupYes YesYesYesYes
Call pick-up BLF YesYesYes3--
Auto provisioning YesYesYesYesYes
SIP Security

Not supported by device
-1Not supported by the platform
-2Platform feature via FAC
3Via key extention module
*31* numberAnonymous call to this number
*32* numberToggle Code: Enables/Disabled anonymous call for the next call On or Off (Announcement)
*32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)
#32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)

*35Toggle Code: Hotdesking to login/out on a device
*35*[int]Toggle Code: Hotdesking to login/out on a device
*35*[int]*[pin]Toggle Code: Hotdesking to login/out on a device

*100 / #100Toggle Code: Login/off in waiting queue, dependent on your previous state.
*101 / #101Login/off in all waiting queues.
*102 / #102Change Waiting queue status for all queues to "break"
*103 / #103Logoff from all waiting queues.

1233Voicemail box of user

*8Pick up first ringing
*8[extension number]Directed pickup of [Extension]
*8[group number]Group pickup
*96 / #96Voicemail box of user

*[xx]Toggle Code: To activate/deactivate the dial plan with number xx

1233 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
*96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
#96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]

Auto provisioning

The Gigaset N510, N720, Maxwell 10, Maxwell 3 and Maxwell basic are released behind the Kwebbl platform including auto provisioning.

Go to Devices and click +Add and choose Gigaset pro:

Select the desired certified Gigaset pro product:

Enable auto-provisioning by clicking on No switch to change to Yes:

Enter the device MAC address and ID:

To finalize, click on next at the top.

When all steps are taken, like adding users and so on, the device will now automatically be added to the Gigaset pro redirect server.
Connect or restart the device and the device will auto-provisioned. 

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