Example 1:

Office hours: Welcome message is played and then the group is ringing.

Closing hours: Announcement is played and call is disconnected.

Example 2:

Office hours: All calls arrive on the IVR.

Closing hours: Announcement is played and call is disconnected.

Example 3:

Office hours: All calls arrive on the reception desk device.

Closing hours: All calls are routed to IVR

 
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