Interoperability R650H - Aastra

DECT Registration

GAP registration ok, using PIN 1234, defined on PBX system. Date/time and display name aren't sync. *11+extension to log handset in system.

Outgoing Call

Called number and status are displayed on screen. Call duration is not correct, wrong value, almost 10 sec delay.

IVR / VM (DTMF)

Incoming Call

External incoming calls show the CLIP (Number) of the caller with the leading "0" for outgoing calls. In the Call lists, the numbers are stored with leading "0" so call back is possible.

Call status and call duration are correctly displayed.
Incoming numbers are looked up in local directory.

Missed Calls

Missed calls are signaled with icon in screen and MWI key is blinking. Because of GAP protocol limitation, the missed calls is a feature of the handset and not signaled by the platform.

Call Waiting answer

Call Waiting reject

Call Hold

Press the R Key

Blind transfer

Use R Key to put on-hold. Dial number you want to transfer to. Hang the call up. Call is transferred.

Attended transfer

Unattended transfer

Conference

Conference can be started when having one active call and one call on-hold and pressing the feature code "*3"

MWI

For missed calls

Date and Time

Due to DECT GAP protocol limitation, the handset can not receive the data and time automatically from the platform. The user has to enter the date and time manually on the handset.

Call list

The Call lists are handled by the dect handset and not synchronized with the platform, the DECT GAP standard does not support call list synchronization. Supported are All / Outgoing / Missed / Accepted call list.

Int key

Phonebook

It is possible to use the handset phonebook, there is no possibility to access the PBX phonebook.

Handset features

Dependent on the used handset, you can use the remaining handset features like: Alarm clock / Bluetooth / Audio settings / Organizer / ....

Handover / roaming

Roaming and handover are working when used behind RFP35.

Software

13.04

DECT Registration

Yes

GAP registration ok.

Outgoing Call

Yes

Called number, status and call duration are displayed on screen (10 sec delay)

IVR / VM (DTMF)

Yes

Incoming Call

Yes

External incoming calls shows the CLIP (Number) of the caller with the leading "0" for outgoing calls. In the Call lists, the numbers are stored with leading "0" so that call back is possible.
Call status and call duration are correctly displayed, name can be displayed if number is in local directory.

Missed Calls

Yes

Missed calls are signaled with icon in screen and MWI key is blinking.

Call Waiting answer

No

We have the bip sound for incoming call but we can't pick it up, nothing on screen.

Call Waiting reject

No

We can't reject a call, it rings back loop

Call Hold

Yes

Press the R Key to put on hold, press the R Key to get the call back.

Toggle

Yes

Press the R key

Blind transfer

Yes

Attended transfer

Yes

Initiate transfer with R Key, dial number to transfer to, wait for answer and hang-up

Conference

Platform Feature

Working using R Key + 3

MWI

Yes

For missed calls

Date and Time

No

Due to GAP mode, time and date has to be set manually

Call list

Yes

The Call lists are handled by the dect handset. CLIP available.

Int key

No

Phonebook

Yes

It is possible to use the handset phonebook. Can't access to PBX phonebook

Handset features

Yes

Dependent on the used handset, you can use the remaining handset features like: Alarm clock / Bluetooth / Audio settings / Organizer / ....

Handover / roaming

No

Only once out of 7-8 times, the device did handover properly
The handset lose the registration with the current base when the signal is too weak and the call is truncated. After a few seconds the handset registers to the next base.
Selecting "Best Base" did not make a difference