About Metaswitch

Metaswitch is the world’s leading network software provider, powering the transition of communication networks into a cloud-based, software-centric, all-IP future. They serve more than 1,000 network operators and suppliers around the world.


We changed the Gigaset software to support the long provisioning URL used by the Metaswitch platform. This change is made in N510 software 239 or higher and N720 software 100 or higher. This means that the devices needs to be updated first via the device web-interface to this software version. Gigaset will change the production software to this newer version, expected end 2016.

The N720 firmware update via auto-provisioning (EPP) is not available. The firmware update in a multi-cell solution needs to be monitored by a technician in case of failure. Unsupervised upgrades can cause unacceptable outage in fail cases. Technician monitoring the upgrade can easily take actions in these situations to get the system up and running, therefore on-site firmware updates are preferred by Gigaset. We also advise only to upgrade the N720 system when advised by Gigaset, the software below is tested with the Metaswitch platform and upgrades just to upgrade is not recommended.

For the N510 we support the Firmware update via EPP.

The IOT is done using the Metaswitch test plan, see also the Metaswitch interop database for more information.

Feature                                       N610 / N670 / N870Maxwell Basic / 2 / 3       N510 IP PRO          N720 IP PRO Multi cell
Official Metaswitch certification

Basic Call FunctionalityYesYesYesYes
3-way Calling (Conference)YesYesYesN.A.
3-way Consultative Call TransferN.A.-YesYes
Announcement Before Billing
Attended Call Transfer (no 3-way period)YesYesYesYes
Automatic CallbackYesYesYesYes
Basic Call Park and RetrievalYesYesYesYes
Blind Call TransferYesYesN.A.N.A.
Bulk Provisioning Using DHCP Option 66DHCP option 114DHCP option 114DHCP option 114DHCP option 114
Busy Lamp FieldN.A.YesN.A.N.A.
Busy Lamp Field PickupN.A.YesN.A.N.A.
Call ForwardingPartially SupportedYesYesYes
Call Jump-YesYesYes
Call WaitingYesYes

Calling Name DisplayYesYesYesYes
Calling Number DisplayYesYesYesYes
Cancel Call WaitingPartially SupportedPartially SupportedPartially SupportedPartially Supported
Digit Map Programming----
Distinctive Ringing - Priority CallingYesYes--
Encrypted Signaling and Media (TLS/SRTP)Yes---
Encrypted Signaling and Media (TLS/SRTP) - Long Duration CallsYes---
Endpoint Voicemail - Basic FunctionalityYesYesYesYes
Endpoint Voicemail - Visual Message Waiting IndicatorYesYesYesYes
Enhanced Call Park----
Enhanced Park Orbit Monitoring----
Enhanced Parked Call Retrieval----
Fault Tolerance and disconnection (Single Interface Devices)YesYesYesYes
G.711 CodecYesYesYesYes
G.722 CodecYesYes

G.726-32 Codec-Yes

G.729 CodecYesYes

Geographic Redundancy SupportYesYesYesYes
Hot Line----
Integrated DND----
Metaswitch ESA support

Metaswitch Provisioning server - Endpoint Packs
Partially SupportedYesYes
Multiparty Video Calls--N.A.N.A.
Multiple Line Hunt GroupsYesYesYesYes
On-device media mixing for multi-party calls
Originating Group Paging Calls----
Originating Intercom Calls----
Originating Push-to-Talk Calls----
Receiving Group Paging Calls--

Receiving Intercom Calls--

Receiving Push-to-Talk Calls--

RFC2833 (Out Of Band) DTMF TransmissionYesYesYesYes
Shared Line Appearance----
Shared Line Appearance Private Call Hold----
Silence Suppression with comfort noise----
Silence Suppression without comfort noise----
Simple Star Code ServicesYesYesYesYes
SIP Call Forking-Yes--
Support for MetaSphere Call Feature Server Protection Switch
Support for Metaswitch Perimeta Software Protection Switch
TCP CommunicationYesYesYesYes
Video Codecs--N.A.N.A.
VoIP Voice Quality Monitoring - RTCPYesYes--
Provisioning: endpoint packClick to downloadYesYesYes

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