Announcements

Record new announcement

Recording a new announcement can be triggered on several occasions on the Fusion, e.g. it is possible during the setup of the IVR or answering machine to record a personal announcement. In most cases, the announcements are recorded via the telephony audio menu. In the Web-interface the admin can select also the recording-device.

Once the recording is started it is required to end the recording by pressing '#' on your keypad (or 'Done' on the Fusion display). The recording is directly listed in the announcements-list with a timestamp.

Edit announcement name
In order to remember the content of the audio recording it is higly recommended to edit the file-name directly after recording!

It is also possible to upload existing audio files to the Fusion. Supported are MP3, OGG, WAV files.

Audio page overview:

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Upload and recording options:

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Instructions after started recording:

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Overview with new audio file:

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Edit mode:

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Error message when trying to delete announcement which is already in use:

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DECT handset

Add new handset

For adding a new DECT handset, the admin can start the wizard via the Phone- or Web-interface.

What is editable during the wizard?

After the successful pairing (PIN is shown in the user interface during process), the following settings can be configured:

• Name of the DECT handset (presented in idle screen of the handset)
• Internal number of the handset. By default the next free available number is used)
• Outgoing connection
• Incoming connection(s)
• MWI notification (optional)
  

Overview

In the overview all important infos are presented. If multiple incoming lines are selected, the numbers are listed under each other.

It might happen, that the firmware is not presented. If the connected handset is capable of SUOTA (Software Update Over The Air), it can take up to 24h until the correct information is presented here.

Edit handset

All necessary settings can be edited later on in the Web interface device details.

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Name

Name of the DECT handset, which is presented in the idle screen of the handset and used in communication between the internal devices. Due to the different screen size, it is recommended to use short names, otherwise the names in the handset might be cut. The name is also used in the call-lists of the Fusion.

Internal Number

The internal number used for communication inside the system. The device is reachable under this number. Each internal number also has an own call divert setting. The internal number can be changed. It takes a couple of seconds, until the system is correctly synchronized.

Product name

The product name can't be edited. This is a fixed name. It is also possible to start a replacement of the device here, in case the handset is broken and needs to be replaced. Only the DECT registration will be removed from the system, the rest of the configuration and assignments will be kept.

Number Assignment

The administrator can change here the number assignment(s) for the DECT handset. The default outgoing line and the listening incoming lines can be selected.
Only the numbers are available for incoming lines, which are not yet assigned to other groups or IVRs.

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Message configuration

A DECT handset can only be configured with one MWI notification. Multiple selections are not possible. New voicemail messages for the according mailbox will be signalized on the handset via the MWI-button and a display message. In order to access the correct voicemailbox, the correct VM-number needs to be programmed as Net-AM-number into the handset (e.g. **81).