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Make and receive basic calls

Users can make/receive calls:

• PSTN (if available on the Teams platform)
• Teams or Skype for Business users who have SIP devices
• Teams and Skype for Business client applications (answer calls only)

The DECT systems acts as a Teams endpoint. Inbound calls will also be forked to the user’s SIP device

Multiple simultaneous calls

A user in a call can put the call on hold to make or receive other calls. A user can also conference two calls

Do Not Disturb (DND)

A user can set do not disturb on the device so that the device will not ring for incoming calls. This has no impact on the user’s status on all other Teams endpoints

Hold/Resume and Mute/Unmute

A user can hold and resume or mute and unmute a call by using the features for those actions on the device

Voicemail

Users can listen to electronically stored voice messages that callers leave for them

Message waiting indicator

Users can receive notifications that alert them when they have new voicemail messages

Sign-in and sign-out

Users can sign in and sign out of Teams

• Local sign-in /out on the DECT handset via an configured softkey
• Remote sign-in /out by the Teams administrator

DTMF

Users can press number keys to provide input during interactive voice response calls

Teams meetings

A user can join a Teams meeting by dialing the meeting access number

Call transfers

Users can transfer calls. SIP Gateway supports both blind and consultative transfers

Call forwarding

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Simultaneous ring

A user can set forwarding rules (always, on timeout, and busy) for the device, this can be done on the:

• DECT system
• Teams platform
  • Dial *32* to disable all Call forwarding's
  • Dial *33*<phone-number> to forward all calls to this phone-number
  • Dial *34*<phone-number> to forward all calls after 10 seconds no answer to this phone-number
  • Dial *35*<phone-number> to simultaneous ring a second device after 20 seconds

Call Waiting

During an active call and another call comes in:

• Accept the call
• Decline the call

CLIP

Display the phone number for incoming can outgoing calls

Multiple devices

The user can sign-in on more then one SIP device and Teams client applications
On the same DECT system, login on 1 DECT handset is supported. (Incoming call is only signaled to one DECT handset)

Multiple platforms:

Our DECT system can be connected to Microsoft Teams and parallelly also to other platforms

Phonebook

The DECT system can use an LDAP phonebook to show the names/numbers

You can also generate your own central phonebook and upload to the DECT system if there is no LDAP phonebook

Music on Hold (MOH)

A caller on hold, music is played

Presence

Locally presence status information like:

• DND icon
• Teams username on display after successful Microsoft Teams registration
• Sign-in as username on display signaling the on-boarding state

Security

SIP and SRTP is encrypted, makes eavesdropping impossible

Shared line

Forking with other Microsoft Teams supported devices and/or soft clients

Easy dialing internal numbers

Via the DECT area code solution, internal numbers can be used as the system will convert it to the full external Teams phone number