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F24

About Serinus

The Serinus Suite for alarm and crisis management helps organizations and companies to be optimally prepared against major and minor incidents. The Smart Event Communication platform supports in protecting personnel, connecting machinery and people, optimizing work processes and alarm procedures, responding quickly in emergencies and manage crises successfully.

Serinus has its roots in the Ruhr area and was founded in 2017 with the aim of providing an alert and information platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication. Since 2021 Serinus is member of
the F24 Group, Europe‘s leading Software-as-a-Service (SaaS) provider for incident and crisis management, emergency notification, as well as for business messaging.

F24

F24 is the paneuropean leading Software-as-a-Service (SaaS) provider for resilience. More than 5500 customers worldwide rely on F24’s digital solutions, which support companies and organizations through all areas of resilience. Solutions cover business messaging and service notification, emergency and mass notification, incident and crisis management, as well as governance, risk and compliance.

The integrated FACT24 solution supports you in operating a holistic emergency and crisis management system. The system enables fast, multimedia communication and intervention in emergencies and critical situations. In addition to pure SaaS solutions, F24 also offers classic on-premises alerting solutions, as well as a combination of both worlds. F24's hybrid approach allows the use of a central alarming solution that combines the flexibility of the cloud with the added value of a local alarm platform.


The latest FACT24 Mediagateway Release Notes can be found here: Release Notes - HelpDocs


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See below for a list with supported features when using the Gigaset Nx70 together with FACT24 Mediagateway. Serinus Alarm-Mediagateway Release 3.5

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See below for a list with supported features when using the Gigaset Nx70 together with the Serinus Alarm-Mediagateway.

AML Feature                                       Supported
Send message prio 1 - 9
Title: Text
Title: Color (White / Green / Yellow / Red / Blue)
Icons: Type, supporting the Gigaset icon range
Icons: Color (White / Green / Yellow / Red / Blue)
Ringtone: Melody prio Low / Medium / High / Silent
Ringtone: Set/overrule volume-
Message paragraph 1: Text
Message paragraph 1: Color
Message paragraph 1: Align
Message paragraph 1: Blinking
Message paragraph 1: Bold
Message paragraph 1: Underline
Message paragraph 2: Text-
Message paragraph 2: Color-
Message paragraph 2: Align-
Message paragraph 2: Blinking-
Message paragraph 2: Bold-
Message paragraph 2: Underline-
Vibration: Enable yes/no-
Silencing: Overrule the user silence settings-
Delete message: Allowed yes/no
Ignore message: Allowed yes/no
Presentation timer: How long the message is displayed on the handset
Time to Live: How long the message is stored on the DECT system
Reply options: Using softkeys to reply on messages
Message user response: Server reacts on user handling/feedback
Location: Server can ask HS to send DECT signal information
Location: Server can ask HS to send BLE beacons information
Start Alarm call via key/number: Dial phone number