Introduction

Incoming calls to your extension can be handled differently, depending on the day of the week and time. For example, calls that come in between 9.00 a.m. and 5.00 p.m. are signalled on your phone, while calls arriving at other times are forwarded to a central phone number or your voicemail. You can choose from nine different profiles.

Prerequisite: Profiles must be defined and enabled by the administratorNight answer service enables the possibility to change the incoming call distribution for example: Day/Night mode / Lunch / ...

User settings

Night answer service can be enabled/disabled in the User web-interface.

Administrator settings

To ability for the user to enable/disable Call waiting can be changed by the administrator: Administration - Users & extensions - Permissions - Set night answer service.

This permission is for the user to be able to use the feature codes, they still can use the web-interface.

Feature codes