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Introduction

When you do a factory reset of the N510, all settings will be restored to the factory default settings.

There are 2 possibilities how to do a factory reset:

  1. Via the web-interface (Handset registration is not removed)
  2. "Hard" factory reset (All settings including handset registration)

Web-interface

Open the web-interface of the N510 and go to: Settings - Management - Reboot & Reset - Click on "Start factory reset"

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After the factory reset of the device via the web-interface, the handsets still will be registered.

 

"Hard" factory reset

We observe more and more problems with V72 (handsets loosing registration, hangup).
The misbehaviour might not occur immediately after update but will develop increasingly with usage of the device. 
Suspicion is, that there may be a bug in memory / list management.

R&D works with high pressure on a bugfix, which will be delivered with V74/75 in November.

Troubleshooting until availability of bugfix V74/75

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or

b) Factory Reset:

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Use Save & Restore - functionality in Web Configuration Software in advance to save your settings. They will be lost by the hard reset.

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  • Remove the base station mains adapter from the socket.
  • Press and hold the blue registration/paging button.
  • Plug the mains adapter back into the power socket.
  • Keep hold the blue registration/paging key (at least

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  • 15 sec, paging button will start blinking fast.).
  • Release the registration/paging key. The base station has now been reset.


You then need to start again with your device as if just delivered. You need need to enter all SIP details and register handsets.

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