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We observe more and more problems with V72 (handsets loosing registration, hangup).
The misbehaviour might not occur immediately after update but will develop increasingly with usage of the device.
Reason is a bug in memory / list management.

R&D works with high pressure on a bugfix, which will be delivered with V74 in November.

Troubleshooting until availability of V74

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b) Factory Reset:

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Introduction

When you do a factory reset of the N510, all settings will be restored to the factory default settings.

There are 2 possibilities how to do a factory reset:

  1. Via the web-interface (Handset registration is not removed)
  2. "Hard" factory reset (All settings including handset registration)

Web-interface

Open the web-interface of the N510 and go to: Settings - Management - Reboot & Reset - Click on "Start factory reset"

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After the factory reset of the device via the web-interface, the handsets still will be registered.


"Hard" factory reset

  • Remove the base station mains adapter from the socket.
  • Press and hold the blue registration/paging button.
  • Plug the mains adapter back into the power socket.
  • Keep hold the blue registration/paging key (at least

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  • 15 sec, paging button will start blinking fast.).
  • Release the registration/paging key. The base station has now been reset.


You then need to start again with your device as if just delivered. You

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need to enter all SIP details and register handsets.


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