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Introduction

Here we explain how to make a pcap trace in case this is requested

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Step-by-step guide

  1. Connect to the T640/T440 using SSH

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  1. Log in using

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  1. username root, and your

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  1. admin PIN

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  1. Type tcpdump -i eth2 -s 0 -w /home/trace.

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  1. pcap and press

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  1. Enter (Pcap will be saved in /home folder as trace.pcap)

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  1. Press CTRL+

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  1. to stop tracing

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  1. With Windows you can use WinSPC to connect to

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  1. the T640/T440 and get the trace

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  1. Info

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  1. Important: use the SCP

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  1. protocol to connect to the T640/T440

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  1. Copy the trace.pcap

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  1. file from the T640/T440 /home folder to your PC

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  1. Now you can open this file

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  1. with Wireshark and/or

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  1. send it to us

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WinSCP Image Modified 

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