Applications - Voice Application:

Upload your wave file that you need for the announcement.

In this example we have an announcement for opening (Welcome Message) and closing times (Closed Message).

Applications - Rerouting - Rerouting functions:

First we need to create the Rerouting function for the day mode.

Description: Name of the function (Welcome Message)

Announcement: The wave file you created for the Welcome message, see above.

Target Number: The group that will be called after playing the announcement.

Transfer with: Here you have the possibility to determine what the customer will hear after the message. In this case a ringing tone.

Call Switching: Announcement without DISA.

Number of playback: How many times the announcement is played, (1 time)

First we need to create the Rerouting function for the night mode.

Description: Name of the function (Only announcement)

Announcement: The wave file you created for the Closed message, see above.

Target Number: No number will be dialed because it has to be disconnected.

Transfer with: N.A.

Call Switching: Announcement without DISA.

Number of playback: How many times the announcement is played, (1 time)

Applications - Rerouting - Rerouting Applications:

Create a new Rerouting application

Description: Name of the Application

Type of Rerouting application: Trunk Number

Switch call signalling:

Click on Variant 1:

We use Variant 1 for the Day mode.

Assignment: Select the day function, Welcome message

We use Variant 2 for the Night mode.

Numbering - Call Distribution - Incoming Call Distribution:

Assignment: Select the option Rerouting Application

Rerouting Application: Select the application you created above. (Main number incoming)

Active Variant (Day): Should be Variant 1