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Introduction

Here we would like to describe what happens when you update from an software < 2.26 to software 2.26.x or higher.

N.S. = Not supported

* = Default tone played when header is not recognized.

CallHandset
Selected melodies in handset example

Software< 2.26after update to 2.29
no new handset registration
after update to 2.29
with new handset registration

Handset 1
R 650 H PRO

Internal ringtoneCall 3Call 3Call 3

In software < 2.26, the system supports 2 ringtones.

  1. Internal (Only played when the Alert-Info header in the SIP Invite is recognized "alert-internal")
  2. External (Played in all other cases.)

After the update to the software that supports the new ringtones the following happens.

  • The DECT handsets will show the ringtones from the older software and not the new ringtones, but it will use the new ringtones. 
    • In the example, Handset 1 will show the Dunken ringtone but plays the Call 1 tone

The following solutions are possible.

  1. Disable the new distinctive ring feature and it will work like before using the 2 ringtones (Internal and External)
  2. Re-register your DECT handset and then the new ringtones are visible. Re-registration can be done:
    1. Manual registration
    2. Automatic re-registration (New in 2.29.0)


The DECT handset menu is transferred during the DECT registration process. With the new distinctive ring feature, the DECT handset menu is changed but you will only see this when the DECT handset is new registered. Therefore new DECT registration is needed.

External ringtoneDunken*DunkenCall 1 *
Group CallsN.S.Not visibleCall 2
Door stationN.S.Not visibleCall 3
EmergencyN.S.Not visibleCut
OptionalN.S.Not visible
All calls

Custom
Handset 2Internal ringtone16 Evolve16 Evolve

External ringtone07 Super 4*07 Super 4

Group CallsN.S.Not visible

Door stationN.S.Not visible

EmergencyN.S.Not visible

OptionalN.S.Not visible
Handset 3Internal ringtoneCutCut

External ringtoneCall 2*Call 2

Group CallsN.S.Not visible

Door stationN.S.Not visible

EmergencyN.S.Not visible

OptionalN.S.Not visible



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