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Valid for N670 / N870 / N870E but not supported by N610. Software 2.42 or higher is needed.

Gigaset Alarm, Messaging and Location (AML) enables companies of any size in the most diverse of industries to improve significantly the workflows in all areas and to increase in the long term the safety of their workforce. This highly efficient solution has at its heart the scalable, reliable Gigaset N670 IP PRO and N870 IP PRO DECT IP systems. In conjunction with an alarm server, they provide intelligent message management with priority-dependent signaling. 

With seamless handover and roaming, workers are able in emergencies to trigger alarms and read and reply to messages from their Gigaset R700H PRO, S700H PRO and SL800H PRO*, from the range of Professional handsets. Furthermore, accurate location tracking is guaranteed. AML functionality is enabled via licenses and can be integrated into existing Gigaset DECT IP installations as well as new installations.

*A complete overview of the compatibility of Gigaset handsets is available here.

  1. Alarming 
  2. Messaging MQTT
  3. Messaging SIP message
  4. Location

1. Alarming

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Alarming is the possibility to trigger an Alarm via devices/sensors connected to an Alarm server.


Specialized DECT handsets can automatically generate alarm calls to the configured alarm destination. The alerted party recognizes the alerting party from the caller's phone number for example. The following possibilities are available to start alarm calls.

Panic Alarm buttons

There are many Panic Alarm buttons in the Market, often they are open/close contact buttons that are connected to an Alarm server. When pressed, the Alarm server will trigger an Alarm message. Often used in hospitals or care homes, or even gym facilities.
This is not a Gigaset product.

Sensors

Via many different available sensors (Fire, burglary, intrusion detection, machine breakdown, ...) connected to an alarm server, it can trigger an alarm or inform a service technician about a calamity or a machine breakdown.
This is not a Gigaset product.

Smart phone

Gigaset offers a wide range of Smart phones that can be used in these alarming environments.

DECT handset

The following Gigaset DECT handsets can be used to trigger an alarm

  • SL800H/SL750H/R650H/S650H - Start an call based alarm via
    • Manual dialing
    • Softkey press
    • Long-press keypad
  • R700H/S700H - Start an call based alarm via
    • Manual dialing
    • Softkey press
    • Long-press keypad
    • Alarm (Function) key 
  • Atos/Unify OpenStage M3 Plus - Start an call based alarm via
    • Manual dialing
    • Softkey press
    • Long-press keypad
    • Alarm key
    • Sensors
      • Non movement
      • Man down
      • Fast motion
      • Pull cord
      • Technical alarm
      • Time alarm

2. Messaging (MQTT)

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We have implemented an intelligent, high featured messaging solution using the MQTT protocol to communicate with certified Alarm partner/server.

Supported features:

Priority :

Up to 5 priority levels are supported:

  • Priority 1 is the highest call-based priority and will even intrude an existing ongoing call
  • Priority 3 is the medium call-based priority
  • Priority 6 is the low call-based priority
  • Priority 8 is the info message-based priority to quickly inform many users, showing info an message on the IDLE display
  • Priority 9 is a Broadcast-based message to quickly inform many users, signaled via an message icon

Ringtone melody :

For priority 1/3/6, the server has the option to choose the ringtone:

  • Melody prio high
  • Melody prio medium
  • Melody prio low
  • Silent

Ringtone volume :

For priority 1/3/6, the server has the option to set the ringtone volume: 0 - 100%

Message headline :

The message headline text and color can be set by the alarm server

Message body :

The message body can have 2 different paragraphs with the options:

  • Own text
  • Text color
  • Alignment (Left / Center / Right)
  • Blinking
  • Bold
  • Underline

Message icon :

The SL800H/R700H/S700H support many icons, specially created for AML environments.

  • Up to 20 icons
  • Icon color (White / Green / Yellow / Red / Blue) 

Respond via softkeys :

The user can respond via the softkeys below the screen, these keys are defined by the Alarm server. Some examples are: OK / Acknowledge / Decline / Make Call / ...

  • Up to 10 reply options



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