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This module will enable you to capture different traces in case you have issues that are random and cannot be simulated. This module will start capturing the traces you need and will upload them to your private ftp server. The upload should be started after working hours because they can be hundreds of megabytes that could completely fill the customers upload bandwidth.

 When the trace is started, your customer should inform you when at what extension the issue happend. The day after the upload you can investigate the traces to see what the issue is.

 

 

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