You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

This module will enable you to capture different traces in case you have issues that are random and cannot be simulated. This module will start capturing the traces you need and will upload them to your private ftp server. The upload should be started after working hours because they can be hundreds of megabytes that could completely fill the customers upload bandwidth.

 When the trace is started, your customer should inform you when at what extension the issue happend. The day after the upload you can investigate the traces to see what the issue is.

Old traces will be deleted when the module starts again the next day. Traces are stored in the /home/ directory.

 

 Description

General:

Add the module to the Gigaset T300_T500 and give the module a name.

Settings:

Set the date and time to start the trace, once the system clock is passing the time and the date is the same or newer the trace will start.

Customer name: To identify on your ftp server to what customer the traces belong to.

Trace time(s): The time how long one trace will run, recommended is to limit the time to 3600 seconds (1 hour) else traces can be to large.

Send e-mail?: If activated the traces will be send by email, you should not do this when large traces are made.

E-mail address: The e-mail address to send the traces to.

Delete after send by e-mail? : If deleted you can not upload them using ftp

Number of traces: How many traces will be started with time (Trace time(s)). Example: Start at 8 o'clock in the morning, trace time 3600s, 9 traces will mean the trace will stop at 17:00 o'clock.

Trace Port?: If enabled only traces for this port number are done: Example: 5060 for SIP messages.

Port number: The Port number that should be traced if Trace Port option is enabled.

Trace Host?: If enabled only traces to and from this host will be captured.

Host IP address: The IP address if Traces Host is enabled.

 

  

 

 

  • No labels