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Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Additional information about your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the phone in different scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Registering the handset (DECT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Establishing a connection to the local network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Configuring Internet telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Web configurator – configuring the phone on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding the Web configurator menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
LAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Phone Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
QoS settings (Quality of Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Video settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Call divert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Local settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Dialling plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Do Not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Voice mail services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Door interphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Online directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Rebooting the system and restoring factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Auto Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Saving and restoring telephone data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Updating firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Screenshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Checking the status of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
PCAP logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Protecting our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Information on license rights and copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Overview

SD card
In order to extend the internal memory and store personal data, images, videos or music, you can insert a microSD card (not included) into your phone.


Display key
You can use the display key to switch the display on or off, or to capture a screenshot of the display currently shown.
uIf the screenshot feature is activated: A screenshot of the display currently shown is captured.
uIf the screenshot feature is not activated: The display is switched on/off.

The screenshot feature must be activated in the Web configurator (£ p. 37).
The screenshots are stored in the
Gallery app.

The display key is located behind the right cover on the back of the device.

Additional information about your phone

 

 

Using the phone:

Video films on your device
ÛOn the start screen: ¢ 
¢ 
Helper

Using the phone in different scenarios
Using your phone in a professional environment with phone system and server structure
If you use your Maxwell 10 in a corporate network with a telephone infrastructure, your phone incor porates functions and data from the phone system and servers.
In a corporate environment, the VoIP accounts and most of the settings are configured centrally by the phone system.

§§1§§Gigaset IP telephone
§§2§§Gigaset IP telephone with integrated gigabit switch (Maxwell 10). Your PC is connected directly to the phone, providing you with an additional LAN connection in your network.
§§3§§DECT Multicell System for connetion to up to 100 DECT handsets.
§§4§§DECT base for connection to DECT handsets.
§§5§§Ethernet switchSupports Quality of Service (QoS), Gigabit Ethernet and PoE (Power over Ethernet).
§§6§§Phone system (e.g., Gigaset T500 PRO)Forms Internet telephony, ISDN or S2M connections. Analogue devices can be connected. A net work connection is established using Ethernet.
§§7§§Gateway to the Internet for all connected devices. Routes VoIP calls from the phone system to the Internet.
§§8§§File, e-mail and workgroup servers, or NAS systems, can be wirelessly integrated into the phone system architecture. As a result:
–Invitations to conference calls can be organised via the phone system
–The phone system can be backed up to a server or the system can be started via the network
–Online directories (LDAP) can be managed centrally
Using your phone in a simplified environment without a phone system
You can also use your Maxwell 10 without a phone system.

§§1§§Gigaset IP telephone with integrated gigabit switch (Maxwell 10). Your PC is connected directly to the phone, providing you with an additional LAN connection in your network.
§§2§§Gateway to the Internet for the connected devices. Routes VoIP calls from the phone to the Inter net. You establish the connection to the gateway via cable or wirelessly via WI-Fi.
§§3§§The SIP provider transfers calls from the Internet and establishes a connection with the standard telephone network.
In this scenario, you must manually configure the VoIP accounts for your phone. You can create up to 12 VoIP accounts on your phone.
First steps

For information on unpacking and installing the device please refer to the Maxwell 10 Installation Guide.

Your device will start automatically as soon as it is connected to the mains power supply. Please be aware that if the device is powered by PoE (Power over Ethernet) it is supplied with power as soon as it is connected to an Ethernet switch with PoE-functionality.
Setting the language
ÛOn the Start screen tap on
to open the list of available apps.  
 Select
Settings.
ÛScroll down and select
 Language & input  
 Tap on Language  
 Select your desired language.
Registering the handset (DECT)
If you use a DECT handset you need to register it on the phone.
ÛInstall the handset as described in the Installation Guide and place it in the cradle in order to charge the battery.
ÛOn the Start screen tap on
to open the list of available apps.  
 Select
Settings.
ÛSelect
 DECT  
 Tap on Register DECT Handset.
The registration process may take some time. If the reg istration is successful a message is output.
Establishing a connection to the local network
Your phone must be connected to the local network before it can connect to a phone system or the Internet and before you can operate it from a PC. You can connect the phone to the local network via Ethernet or Wi-Fi.
Connecting via Ethernet
ÛMake sure that the phone's LAN port
is connected to an Ethernet switch/router by an Ethernet cable.
ÛOn the Start screen tap on
to open the list of available apps.  
 Select
Settings.
ÛSelect
 Ethernet  
 Drag switch by Ethernet to the right to switch on Ethernet function.
The network connection is established if the phone has automatically been assigned an IP address from a DHCP server in the network.
If your device is assigned a static IP address, your net work administrator must tell you the IP address of your device. You then assign this address to your phone manually.
Ethernet configuration
ÛTap on Ethernet configuration.
If the network connection is established, the configu ration information, e.g. the IP address, is displayed.
If the network connection has not been established automatically, you can enter the configuration data manually.
Proxy configuration
When a connection to internal or external network resources is made via a proxy server, you must enter the proxy server data. Proxy settings are used by the browser but may not be used by other apps.
ÛTap on Proxy Configuration.  
 Enter the data of your proxy server.
Connecting via Wi-Fi
ÛOn the Start screen tap on
to open the list of available apps.  
 Select
Settings.
ÛSelect
 Wi-Fi  
 Drag switch by Wi-Fi to the right to switch on Wi-Fi function.
The phone attempts to connect with a Wi-Fi in range. Once a connection has been established, you will see the Wi-Fi icon in the toolbar. It displays the signal strength.
A list of Wi-Fis in range of your phone is displayed. An icon indicates the signal strength. Secure networks are identified with a lock icon.
ÛIf necessary, tap on 
 context menu  
 Scan to update the list.
ÛTap on the desired Wi-Fi.  
 Enter password/net work key.
ÛTap on Connect.


Adding another Wi-Fi
Wi-Fis that are not in range or that withhold the SSID and are therefore not displayed in the list can be entered manually. You will require the network name (SSID), the security protocol used and the network key. Once the tablet is in range of one of these Wi-Fis, the connection is established.
ÛSelect
 Wi-Fi  
 Tap on
 
 Enter Network SSID.
ÛSelect security protocol (None, WEP, WPA/WPA2 PSK, 802.1x EAP).
ÛEnter password/network key.  
 Save.
Configuring Internet telephony
Before you can use the device to phone anyone you need the services of a VoIP provider.
Prerequisite:
uYou have a phone system in your network that provides VoIP accounts for your device, or
uYou have registered with a VoIP provider (e.g., via your PC) and set up a VoIP account.
The device searches the network for a provisioning file and checks whether VoIP accounts already exist. If the telephone has existing VoIP accounts, these accounts are configured automatically. You can now make calls with your phone via the Internet.
If the telephone has no existing VoIP accounts, you must configure them manually. The Web config urator will help you with this (£ p. 20).
Web configurator – configuring the phone on a PC
The Web configurator provides you with a user interface that you can use to configure your Maxwell 10 on the PC.
Prerequisites:
uYour phone is connected to the local network.
uThe Web server is enabled.
Enabling the web server
ÛOn the Start screen tap on
to open the list of available apps.  
 Select
Settings.

ÛSelect WebUI  
 Drag switch by WebUI to the right to switch on the Web server function.

Starting the Web configurator
To start the Web configurator you will need the IP address for your phone. You will find this via the phone display, in the Ethernet or WLAN settings for the device:
If connected via Ethernet:
ÛOn the Start screen tap on
 
 Select
Settings  
 
 Ethernet  
 Ethernet configuration.
If connected via Wi-Fi:
ÛOn the Start screen tap on
 
 Select
Settings  
 
 Wi-Fi  
 Tap on the network your phone is connected to.

uThe IP addresses are also displayed on the status page:
Û
  
 
Settings   
 
About tablet   
 Status.
uThe IP address can sometimes change, depending on the settings of the DHCP server in your network.

Accessing the Web configurator:
ÛLaunch the Internet browser on your PC.
ÛEnter the IP address in the browser's address field. Example:
The login screen appears.
ÛSelect the appropriate language from the drop-down list.
ÛEnter the password. Default: admin
ÛClick on Login.
The Web configurator will now start.
ÛSelect the function that you wish to use.
uUse the Settings tab to set or change individual functions on your phone.
uOpen the Status tab to obtain information about the status of your phone (
 p. 38).

For your security, you should change the default passwords (
 p. 35).

Understanding the Web configurator menu tree
Network and connectors
All of the settings for connecting your phone to the local network must be correct to enable commu nication with other devices in the network and phone calls via the Internet.
If you use the Web configurator, your phone is already connected to the local network. You can use the Network and Connections menu to change and extend these settings. You can also create set tings for phone connections:
uLAN settings (£ p. 14)
uPhone Systems (£ p. 16)
uQoS settings (Quality of Service) (£ p. 17)
uVoIP settings (£ p. 18)
uSecurity settings (£ p. 19)
LAN settings

If an error occurs when you are changing the LAN settings, the PC connection to the phone may be cancelled and you will no longer have access to the Web configurator.
If this happens, you must re-establish phone access to the local network via the display (
 p. 9).

Settings  
  Network and Connections  
  Local Area Network (LAN)
VLAN tagging
A local network can be divided into logical subnetworks known as VLANs (VLAN = Virtual Local Area Network, Standard IEEE 802.1Q). Multiple VLANs share a physical network and its components, e.g., switches. Data packets from a VLAN are not forwarded to another VLAN. VLANs are often used to sep arate the data traffic of different services (Internet telephony, Internet TV etc.) and to define different priorities for the data traffic.
You can operate your phone and a PC connected to the PC port on your phone in two different VLANs. In this case, you enter the VLAN identifiers (VLAN tags) for your VLAN. Your network operator will supply you with this data.

If you operate the PC in a different VLAN from the phone, you will no longer have direct access to the Web configurator of the phone from the PC.


ÛSelect one of the following options for Use VLAN tagging:
No If you are not using a VLAN (default).
LAN Port only
If you are operating the phone and PC in the same VLAN.
LAN and PC Port
If you are operating the phone and PC in dif ferent VLANs.

ÛEnter the VLAN identifier for your virtual network in the VLAN Identifier (1..4094) field.
When selecting LAN and PC Port, enter the different VLAN identifiers under VLAN LAN Port and VLAN PC Port.
Value range: 1 – 4094


If you enter the wrong value for VLAN Identifier (1..4094), you will need to restore the phone to the default settings:
Û
 
 
Settings  
 
 Backup & reset  
 Factory data reset.
You will then need to reinstate the phone's access to the local network (
 p. 9).

ÛSelect the required priorities for voice and data transmission for the LAN port from the Voice Pri ority and Data Priority menus.
ÛIf you selected LAN and PC Port, select the VLAN Priority for the transmission of PC data as well.
Data packets from VLANs can be prioritised. The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components. You can define the priority for voice and data separately. In the case of a local network with a lot of data traffic, you can achieve bet ter quality phone connections by giving a high priority to voice data. Using a high priority for data services you can achieve better quality for displaying info services such as webcam images or maps.
Range of values and assignment of values to service classes (according to IEEE 802.1p):

0

No priority (Best Effort)

1

Background services, e.g., news ticker (Background)

2

Not defined

3

General data services (Excellent Effort)

4

Control services, e.g., routing (Controlled Load)

5

Video

6

Voice data (Voice)

7

Top priority for network control software (Network Control)


Further options for optimising the voice quality are available under QoS settings (Quality of Service)£ p. 17.

ÛIf you operate your own HTTP server, enter the communication data.
Enter the number for the port to be used for communication by the HTTP server. The default setting is 80.
Enter the number for the port to be used for secure connections by the HTTP server. The default setting is 443.
Select which connections can be established:

HTTP

Unsecured connection

HTTPS

Secure connection

HTTP + HTTPS

Both secure and unsecured connections

Enter the time (in minutes) after which an HTTP connection should automatically end if no entries are made.
Saving settings
ÛClick on Save to save your settings on the Local Area Network (LAN) screen.
Phone Systems
If you operate a phone system in your local network, use this screen to configure access to your phone.
Settings  
  Network and Connections  
  Phone Systems
ÛIf your phone is connected to a phone system, select what type of phone system it is, e.g.

Gigaset T500/300

The phone is connected to a Gigaset T500 PRO or Gigaset T300 PRO.

:
Call Manager
If your phone is connected to a phone system, you can decide how to handle incoming and outgoing calls for different situations. The availability of the following options depends on the selected phone system.
For the following situations:
–Incoming calls that are transferred by the phone system's call manager (Accept call directly),
–Incoming calls that are not transferred by the call manager (Incoming Calls without Call Man ager),
–Calls that you initiate via a function key (
 p. 32) (Outgoing Calls via function key),
–Other outgoing calls (Execute call),
you have the following options to accept/execute the call:
via headset
via handsfree or
–not at all (No) (incoming calls)
BLF list IP address (URI) (only for Broadsoft)
Busy Lamp Field (BLF) features allow users to view the status of phone lines that are associated with specific phone features. Using BLF pickup, it is possible to answer an incoming call for all lines on the Maxwell 10 that the phone is allowed to monitor. Which BLF features are configured for the phone is defined on the phone system.
ÛIn the BLF list user field, enter the IP address (URI) of the server providing the list of devices for which the phone is able to accept incoming calls.
This function is only available if supported by the phone system.
Extended service platform PBX of service provider
ÛIf your provider provides extended PBX services, enter the Server Address and the phone sytem account data, e.g. UCI Login-ID and the UCI Password. The necessary data to be entered depend on the selected phone system.
Saving settings
ÛClick on Save to save your settings on the Phone Systems screen.
QoS settings (Quality of Service)
On this screen you can optimise the voice quality of your IP telephone.
The voice quality depends on the priority of the voice data in the IP network. Prioritising the VoIP data packets is done using the QoS protocol DiffServ (Differentiated Services). DiffServ defines a number of classes for the quality of service and, within these classes, various priority levels for which specific prioritisation procedures are defined.
You can specify different QoS values for SIP and RTP packets. SIP packets (Session InitiationProtocol) contain the signalling data, while RTP (Real-time Transport Protocol) is usedfor the voice transfer.
Settings  
  Network and Connections  
  Quality of Service (QoS)

ÛEnter your chosen QoS values in the SIP ToS/Diffserv (Range: 0 - 63) and RTP ToS/Diffserv (Range: 0 - 63) fields.
Value range: 0 - 63.

Common values for VoIP (default setting):

 

 

SIP

34

High service class for fast switching of the data flow (Expedited Flow)

 

RTP

46

Highest service class for fast forwarding of data packets (Expedited Forwarding)

 


Do not change these values without consulting your network operator first. A higher value does not necessarily mean a higher priority. The value determines the service class, not the priority. The prioritisation procedure used in each case meets the requirements of this class and is not necessarily suitable for transferring voice data.
Detailed information on the Diffserv protocol can be found in RFC 2474 and RFC 3168.

Saving settings
ÛClick on Save to save your settings on the Quality of Service (QoS) screen.
VoIP settings
On this screen you configure the ports for establishing VoIP connections.
Settings  
  Network and Connections  
  VoIP
"Listen ports" for VoIP connections

ÛSelect the ports on which your phone expects incoming VoIP connections.


ÛSelect Yes if the phone should use any available ports for the SIP port and RTP port instead of fixed ports.
The use of random ports is advisable if you want multiple phones to be operated on the same router/gateway with NAT. The phones must then use different ports so that the NAT for the router/gateway is only able to forward incoming calls and voice data to one (the intended) phone.
ÛIf you click on No, the phone uses the ports specified in SIP port and RTP port.
Specify the local communication port that the phone should use to send and receive signalling data. Specify a number between 1024 and 49152. The default port number for SIP signalling is 5060.
Specify the local communication port that the phone should use to receive voice data. Enter an even number between 1024 and 49152. The port number must not be the same as the port num ber in the SIP port field. If you enter an odd number, the next lowest even number will be selected automatically (e.g., if you enter 5003, then 5002 is set automatically). The default port number for voice transmission is 5004.
Choose whether or not to use ICE (Interactive Connectivity Establishment). ICE is similar to STUN (
 p. 22) a Session Initiation Protocol (SIP) method for overcoming NAT firewalls.
Saving settings
ÛClick on Save to save your settings on the VoIP Settings screen.
Security settings
This screen is where you create security settings for your phone.
Settings  
  Network and Connections  
  Security Settings
Remote management
ÛSelect whether you want to Allow access from other networks to the web configurator (Yes) or not (No).
If you permit Remote Management, this increases the risk of unauthorised access to yourdevice settings.
ÛSelect the network protocol to be used for the communication:
TLS (Transport Level Security)
UDP (User Datagram Protocol
UDP (Transmission Control Protocol)
Security settings
On this screen you can download server certificates onto your phone, delete downloadedcertificates and specify how invalid certificates should be handled.
Server certificates allow a server to be digitally identified via SSL (Secure Sockets Layer). Operating a server with SSL requires a server certificate both for one-way authentication (server to the client) and for two-way authentication (between client and server). A server certificate has to be downloaded onto your device so that the device can carry out authentication.
The Server certificates and CA certificates lists contain all downloaded certificates.
ÛSelect a certificate from one of the lists.
ÛClick on Remove to delete the certificate from the list.
ÛClick on Details to display information about the certificate.
ÛClick on Disable/Enable to temporarily deactivate/activate the certificate.
In order for a certificate to be downloaded to your phone, it must be available in your network.
ÛClick on Browse to search for the file on your PC or in your network. Select the required file.
ÛClick on Upload to download the file onto the device.

The connection to the handset may be interrupted when transferring or removing a certificate.

The Secure Real-Time Transport Protocol (SRTP) allows you to encrypt voice data transmitted using the Real-Time Transport Protocol (RTP).
ÛActivate or deactivate the Secure Real Time Protocol (SRTP).
ÛSelect whether you want to Accept non-SRTP calls or not. If this function is activated, you also accept incoming calls from a number that does not use SRTP.
Saving settings
ÛClick on Save to save your settings on the Security Settings screen.
Telephony
The Telephony menu provides the following setting options:
uConnections (£ p. 20)This is where you can configure your VoIP connections and establish new connections.
uAudio settings (£ p. 23)On this screen you can optimise the voice quality of your VoIP connections.
uVideo settings (£ p. 25)On this screen you can set the video resolution and the codecs to be used for video display.
uCall divert (£ p. 25)On this screen you can define options for call divert and activate or deactivate this function.
uLocal settings (£ p. 26)Provide details about the location of your phone to determine the international and local area dialling codes as well as country-specific tones.
uDialling plans (£ p. 27)You can use dialling plans to define which phone numbers should be called using which config ured VoIP account and whether an area code should be dialled first.
uDo Not Disturb (DND) (£ p. 28) You can use the blacklists to block incoming calls from selected numbers and also to block all anonymous calls.
uCall records (£ p. 28)This is where you define where recordings of conversations are saved.
uVoice mail services (£ p. 28)On this screen you can configure your network mailbox.
Connections
You can establish up to 12 telephony connections (VoIP accounts) for your phone.
Settings  
  Telephony  
  Connections
On this screen you can
–See the status of the configured connections
–Activate or deactivate individual connections
–Define which of the connections are used by default for outgoing calls
–Change the configuration of connections or establish new connections
–Delete existing connections
Connections
The following information is shown for each configured connection:

Name/provider

Name or number of the VoIP connection / Name of the VoIP provider

 

Status

Status of the connection. The following statuses are possible:

 

 

Registered

The connection is registered with the provider.

 

Not Registered

The connection is not registered with the provider.

 

Registration Failed

An error occurred during registration.

 

Server Not Accessible

The registrar server specified during configuration is not available.

 

Disabled

The connection is disabled.

Activating/deactivating connections
Only activated connections can be used for Internet telephony.
ÛTo use a configured connection, select Active.
Specifying a default line for outgoing calls
ÛSelect Default send account for the connection that you want to use as the default line for your phone calls. Only one can be selected.
Establishing new connections or editing existing ones
ÛClick on Edit in the row of a configured connection to change its configuration.
ÛClick on Edit in a row without a configured connection to establish a new connection.
Only one connection can be configured at a time for mobile phones.
To configure VoIP accounts you need the relevant information about your provider for Internet telephony. Provider profiles with the general provider data are available to download from the Gigaset configuration server for the main VoIP providers.
ÛIn the Connection name or number field enter a name of your choice or the phone number for this connection.
Personal provider data
In both cases of manual configuration, with and without a provider profile, you now enter the per sonal registration data that you have received from your VoIP provider.
ÛEnter the following data:
–Authentication name
–Authentication password
–User name
–Display name
Depending on phone system further authentication data may be requested.
Advanced settings
You can find further parameters for configuring your VoIP connection under Advanced settings.
ÛClick on Show next to Advanced settings.
Domain
Specify the last part of your SIP address (URI).
Example: Example: For the SIP address 987654321@provider.de you would enter provider.de.
Proxy server address
The SIP proxy is your VoIP provider's gateway server. Enter the IP address or the DNS name of your SIP proxy server. Example: myprovider.com.
Proxy server port
Enter the number of the communication port that the SIP proxy uses to send and receive signal ling data (SIP port). Port 5060 is used by most VoIP providers.
Registration server
Enter the IP address or the DNS name of your registrar server. The registrar is needed when the phone is registered. It assigns your SIP address (username@domain) to the public IP address/port number your phone uses to log in. With most VoIP providers, the registrar server is identical to the SIP server. Example: reg.myprovider.de.
Registration server port
Enter the communication port used on the registrar. Port 5060 is used in most cases.
Registration refresh time (sec.)
Enter the time intervals at which the phone should repeat the registration with the VoIP server (SIP proxy) (a request will be sent to establish a session). The repeat is required so that the phone's entry in the tables of the SIP proxy is retained and the phone can therefore be reached. The repeat will be carried out for all activated VoIP phone numbers. The default is 180 seconds.
If you enter 0 seconds, the registration will not be repeated periodically.
The phone needs to know its public address in order to receive caller voice data.
The SIP protocol recognises the following options:
uThe phone requests the public address from a STUN server on the Internet (Simple Transversal of UDP over NAT). STUN can only be used with asymmetric NATs and non-blocking firewalls.
uThe phone does not direct the connection request to the SIP proxy but to an outbound proxy on the Internet that supplies the data packets along with the public address.
The STUN server and outbound proxy are used alternately to work around the NAT/firewall in the router/gateway.
ÛEnter the required data for the STUN server or outbound proxy:
STUN enabled
Select Yes if you want your phone to use STUN as soon as it is used on a router with asymmetric NAT.
STUN server address
Enter the DNS name or the IP address of the STUN server on the Internet. If you have selected Yes in the STUN enabled field, then you must complete this field.
STUN server port
Enter the number of the communication port on the STUN server. The default port is 3478.
STUN refresh time (sec.)
Enter the time intervals (seconds) at which the phone should repeat the registration with the STUN server. The repeat is required so that the phone's entry in the tables of the STUN server is retained. The repeat will be carried out for all activated VoIP phone numbers. Ask your VoIP pro vider for the STUN refresh time if necessary. Default setting: 240 seconds.
NAT refresh time (sec.)
Specify the intervals at which you want the phone to update its entry in the NAT routing table. Specify an interval in seconds that is a little shorter than the NAT session timeout. As a rule you should not change the default value for the NAT update. Default setting: 20 seconds.
Outbound proxy mode
Specify when the outbound proxy should be used.

Always

All signalling and voice data sent by the phone is sent to the outbound proxy.

Never

The outbound proxy is not used.

If you leave the Outbound server address field empty, the phone does not respond to the selected mode and operates as if Never were selected.
Outbound server address
Enter the DNS name or the IP address of your provider's outbound proxy. With many providers, the outbound proxy is identical to the SIP proxy.
Outbound proxy port
Enter the number of the communication port used by the outbound proxy. The default port is 5060.
To send DTMF signals via VoIP, you must first define how key codes are to be converted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info" message.
Ask your provider which type of DTMF transmission is supported.
Automatic negotiation of DTMF transmission
You have the following options:
ÛIf you activate the Yes option, the phone automatically attempts to set the appropriate DTMF sig nalling type for the current codec for each call.
ÛIf you activate the No option, you can use the other options to specify the DTMF signalling type.
Send settings for DTMF transmission

Audio

As audible information in the voice channel, i.e., it is not known which key has been pressed.

RFC 2833

As a value (= key pressed) in an RTP packet.

SIP Info

As an "SIP Info" message. The value (= key pressed) is sent as an SIP data packet.

Missed and accepted calls for this VoIP account are recorded in the call lists for the phone if this func tion is activated.
ÛSelect Yes for Missed/accepted calls count, if you wish to activate this function.
If you receive another incoming call during a call, this is indicated by Call Waiting by default. For each connection, it is possible to set whether or not Call Waiting is permitted.
ÛIf you want to deactivate the function, select No.
You can set ring tones for each configured VoIP account. You can specify different ring tones for exter nal and internal calls as well as for group calls, if this information is available for incoming calls (depending on the telephone system).
ÛChoose a Ring tone for all call types or different ring tones for specific call types.
ÛClick Test to play your chosen melody.
Saving settings
ÛClick on Save to save your settings for this connection.
Deleting a connection
ÛClick on Delete Connection to delete the displayed connection.
Audio settings
The voice quality of your VoIP calls is determined by the codec used for the transmission. To increase the quality, more data must be transmitted. Depending on the bandwidth of your DSL connection, this can then lead to problems with the volume of data – especially if two VoIP calls are made simul taneously – so that the transmission no longer takes place smoothly. The following settings allow you to adjust your Gigaset to your individual DSL connection.
Settings  
  Telephony  
  Audio
You can set the following parameters for the voice quality for each connection:
   

Time interval for RTP packets
ÛSelect the interval for sending RTP packets (20 or 30 ms).
RTP (RTP = Real-Time Transport Protocol) is a protocol for the continuous transmission of audio visual data (streams) via IP-based networks.
Voice quality
Both parties involved in a phone connection (caller/sender and recipient) must use the same voice codec. The voice codec is negotiated between the sender and the recipient when establishing a con nection. You can influence the voice quality by selecting (bearing in mind the bandwidth of your Internet connection) the voice codecs your phone is to use, and specifying the order in which the codecs are to be suggested when a VoIP connection is established.
ÛSelect the required codecs and define the sequence in which they should be used.
The following voice codecs are supported by your phone:

G.722

The broadband voice codec G.722 works at the same bit rate as G.711 (64 kbit/s per voice connection) but at a higher sampling rate (16 kHz) and therefore provides excellent sound quality.

G.711 a law/G.711 μ law

 

 

 

Excellent voice quality (comparable with ISDN). The required bandwidth is 64 kbit/s per voice connection.

Silence suppression
Silence suppression means that no data packets are sent during a pause in speaking. This means a lower data volume but call participants may interpret it as an interruption to the connection.
ÛSelect No if you do not want silence suppression. Default setting: Yes
Saving settings
ÛClick on Save to save your settings on the screen.
Video settings
The video quality of your phone is determined by the resolution and the codec used for the transmis sion.
Settings  
  Telephony  
  Video
   

ÛSelect the resolution to be used for video transmission: internal for the integrated camera on the front panel, external for a camera connected to the device's USB port (£ p. 4).
ÛSelect the required codecs and define the sequence in which they should be used.
The following video codecs are supported by your phone:

H.264

Video compression format for streaming internet sources, such as videos from Vimeo, YouTube, and the iTunes Store, web software such as the Adobe Flash Player and Microsoft Silverlight, and also various HDTV broadcasts.

H.263 / H.263+

Video compression standard originally designed as a low-bitrate compressed format for videoconferencing.

Saving settings
ÛClick on Save to save your settings on the screen.
Call divert
For each configured VoIP account you can automatically forward incoming calls to another phone number.
Settings  
  Telephony  
  Call Divert
   

ÛSpecify for the VoIP account when a call should be diverted.

All calls

Call divert for all incoming calls.

When busy

Call divert if you are currently speaking to another participant.

No answer

Call divert if you do not answer the call.
In the           After x sec. field enter the time in seconds after which call divert is to be activated.

ÛEnter the       Phone number to which calls are to be forwarded.
ÛClick on Save to activate the call divert.
Local settings
On this screen, you provide details about the location of your phone. These are used to determine the international and local area dialling codes as well as country-specific tones (e.g., dialling tone or ring back tone).
Settings  
  Telephony  
  Local Settings
Selecting the country
The time zone is determined automatically based on the country you select.
ÛSelect the Country in which you are using your phone from the list.
Setting dialling codes
Depending on your country selection, the interna tional and (if relevant for that country) national dial ling codes are entered in the Prefix and Code Num ber fields automatically.
If your country is not offered in the list of countries enter the dialling code yourself. Save the complete area code (with international code) for the area in which you are using the phone. In general, you must always dial the area code for VoIP calls – even for local calls. To avoid having to dial the area code for local calls, your phone prefixes all VoIP calls in the local area with the area code entered, i.e., all numbers that do not begin with 0 – even when dial ling numbers from the directory and other lists.
Exceptions: Numbers for which you have set dialling plans.
ÛSelect Other Country from the end of the Country list.
ÛEnter the full prefix for the country in which you use your phone. Otherwise errors may occur with phone connections or during data exchange (e.g., between a fixed line network and a mobile net work).
The prefix consists of the international prefix (International: Prefix and Code Number, e.g. 00 49 for Germany) and, if applicable, the prefix used for calls within the country (Local: Prefix and Code Number, e.g. 0 for national long-distance calls in Germany).
Setting country-specific ringback and dialling tones
Tones, e.g. dialling tone, ringback tone, busy tone or call waiting tone, vary from one country or region to another. You can choose from various tone groups for your phone.
The Tone scheme is automatically determined on the basis of the country selected above. You can change the setting.
ÛSelect the country or region whose tone scheme should be used for your phone.
Saving settings
ÛClick on Save to save your settings on the screen.
Dialling plans
You can use dialling plans to define which phone numbers should be called using which configured VoIP account and whether an area code should be dialled first.
Settings  
  Telephony  
  Dialling Plans
   

ÛEnter the Phone number that the dialling plan is to apply to.
ÛSelect Use area codes if you want to call this number with an area code.
ÛSelect the connection that should be used to call this phone number from the drop-dow list.
ÛEnter a name for this dialling plan in the Comment field.
ÛClick on Add to add the rule to the list.
ÛClick on Delete to delete a rule from the list.
ÛSelect Active to activate the rule.
Access Code
The access code you enter is automatically added as prefix to numbers during dialling.
ÛDefine when it should be used. The prefix can be added if a call is initiated via
–Outgoing calls list
–Incoming calls list
–LDAP
–Local directory
–Public net directory
–Dial editor
Saving settings
ÛClick on Save to save your settings on the Dialling Plans screen.
Do Not Disturb (DND)
Block individual phone numbers and/or all anonymous calls. You will then be unavailable for these calls; your phone will not ring.
Settings  
  Telephony  
  Do Not Disturb

ÛSelect Yes to activate the Do Not Disturb function.
ÛEnter the Name and Phone num ber for the call.
ÛClick on Add to save the entry to the do not disturb list.

ÛClick on Delete to delete an entry.
ÛClick on Delete all to delete all entries.
ÛActivate the Block anonymous caller option to block all anonymous calls.
ÛClick on Save to save your settings on this screen.
Call records
On this screen you define where call records should be saved.
You can start and replay call records within the CALL RECORDS area of the
Call list app.
Settings  
  Telephony  
  Call Live Recording

ÛSelect where recorded calls should be saved:
–on USB stick
on server: The recording is saved on the SIP server.
–on phone

ÛClick on Save to save the settings.
Voice mail services
Some VoIP providers offer answer machines on the network – network mailboxes. These accept incoming calls on the corresponding VoIP phone number.
You can access voice mails on the network mailbox within the VOICEMAIL area of the
Call list app.
To record all calls, set up a network mailbox for each of your VoIP accounts.
Settings  
  Telephony  
  Voicemail Services

ÛEnter the Mailbox number for the VoIP connection and activate the network mailbox.
ÛClick on Save to save the settings.

Services
The Services menu offers functions for setting up the following services:
uDoor interphone (
 p. 29)
uOnline directory (
 p. 29)
uLDAP directory (
 p. 30)
You can operate one or more door interphones with video surveillance using the phone. Enter the data for the door interphone on this page.

The door interphone can also be set up for your phone using the Gigaset phone sys tem. If automatic configuration is permitted, configuration is carried out automatically on your phone.

Settings  
  Services  
  Door Interphone
    

ÛEnter a name and the SIP ID for the camera.
ÛEnter the code for the door opener in the DTMF code field. This DMFV code is required to operate the door opener from the phone. The DMFV code can be found in the description of your door interphone.
ÛEnter the URL of the camera in the Camera(URL) field.
ÛSet how often the image should be refreshed in ms in the Reload rate field. Minimum time: 200 ms.
ÛClick on Add to add a camera to the list.
ÛClick on Delete if you want to remove a camera from the list.
ÛClick on Save to save your settings.
Online directory
If you want to use an online directory, select the provider on this screen which supplies the directory on the Internet. Also specify which service you want to use.
Settings  
  Services  
  Online Directories

ÛTo use the online services of a provider, enter the access data:
–Provider name, Server address, Authen tication name, Authentication password

ÛActivate the service(s) you wish to use:
White Pages: A public directory supplied on the Internet by the provider entered above.
Yellow Pages: Yellow pages supplied on the Internet by the provider entered above.
Private NetDirectory: A private directory supplied on the Internet by the provider entered above.
You can activate one or more services.

ÛEnter a name for each of the selected services in the Name of directory field. This is the name under which the directory will be dis played on your device.
ÛClick the checkbox to activate the service.

Saving settings
ÛClick on Save to save your settings on the Online Directories screen.
LDAP directory
If your corporate network provides a directory via an LDAP server, you can access this on your phone (LDAP = Lightweight Directory Access Protocol). You can set up the function on this screen. You will need information about the configuration of the LDAP server to do this.
Settings  
  Services  
  LDAP
ÛEnter a name in the Name of directory. This is the name under which the directory will be dis played on your device.
ÛEnter all the data for your LDAP server and the directory.
Maximum number of search results to be displayed. Default setting: 50
Access to the LDAP data base
IP address for the LDAP server in your network.
Port number that is used to provide the LDAP service. Default setting: 10389
Range in the hierarchical LDAP database where the search begins. All areas have defined designa tions.
Access ID for the LDAP server.
Password for the access ID to the LDAP server.
Using the filter, you can define criteria against which specific entries can be searched in the LDAP database. One filter consists of one or more search criteria. A search criterion contains the query for an LDAP attribute, e. g. sn=%. The percent symbol (%) is a placeholder for the user entry.
The name filter decides which attribute is used for the search.
Example: (sn=%)
The percent symbol (%) is replaced by the name or part of the name entered by the user. If a user enters the letter "A" for example, all entries in which the attribute sn begins with "A" are searched for in the LDAP database . If the user then enters a "b", entries are searched in which the sn attrib ute begins with "Ab".
The number filter stipulates the criteria for the automatic completion of telephone numbers.
Example: (|(telephoneNumber=%)(mobile=%))
The percent symbol (%) is then replaced by the part of the telephone number entered by the user. When dialling, if a user enters the numbers "123" for example, all telephone numbers (office and mobile) that begin with "123" are searched for in the LDAP database. The telephone number is completed with the addition of information from the database.
Multiple criteria can be connected using logical AND (&) and/or OR (|) operators. The logical operators "&" and "|" are placed before the search criteria. The search criterion must be placed in brackets and the whole expression must be terminated with a bracket again. AND and OR operations can also be combined.
Examples:

AND operation:

(& (givenName=%) (mail=%))

 

Searches for entries in which the first name and mail address begin with the letters entered by the user.

OR operation:

(

(cn=%) (sn=%))

 

Searches for entries in which the common name or surname begin with the letters entered by the user.

Combined operation:

(

(& (givenName=%) (mail=%))(& (sn=%) (mail=%)))

 

Searches for entries in which the first name and mail address or the sur name and mail address begin with the letters entered by the user.

Configuration of directory entries
A range of attributes are defined in the LDAP database for a directory entry, e.g. surname, first name, telephone number, address, company, etc. The quantity of all attributes, which can be saved in one entry, is saved in the relevant LDAP server scheme. In order to be able to access attributes or define search filters, you must know the attributes and their designation in the LADP server. The majority of attribute designations are standardised, however specific attributes can also be defined.
The Maxwell 10 supports the following attributes:

Attribute name

In the directory

Meaning

givenName

First name

Name

sn / cn / displayName

Surname

Name with which the entry is listed (cn = common name, sn = surname)

homePhone / telephoneNumber

Phone Home

Private number

telephoneNumber

Phone Work

Office number

mobile

Phone Mobile

Mobile number

mail

Email

E-mail address

facsimileTelephoneNumber

Fax

Facsimile numer

company / o / ou

Company

Company name

street

Street

Street

postalAddress

City

City or town

postalCode

Postcode

Post code

friendlyCountryName / c

Country

Country

Saving settings
ÛClick on Save to save your settings on this screen.
Function keys
On this screen you can programme the function keys.
Settings  
  Function Keys
Your Maxwell 10 allows you to assign frequently used functions or phone numbers to up to 100 keys so that you can access them with one key press.
All available function keys are shown below Programmable Keys.

ÛClick on Add to add a new function key configuration or on Edit to change an existing.
The window for programming the selected key will open.
ÛSelect the required function from the Key function list.

This function key is used to "park" a call. The participant hears the hold music. This function key allows you to transfer calls within a group, which share a common line. It will be configured on all extensions for the group. The "Park + Orbit" keys on all extensions flash if a call has been "parked" on an extension. The call can be picked up on any extension by pressing the key.
This function is only available if your telephone is connected to a Gigaset phone system and the number has been assigned to a group. The function key can also be assigned using the phone sys tem.
ÛSelect the required connection and enter the Phone number of the shared line.
ÛEnter a name for the key.
Assigns the speed dial for a phone number to the function key.
ÛSelect the required connection and enter the Phone number that should be selected using this function key.
ÛEnter a name for the key.
A function key that is configured as BLF (Busy Lamp Field) indicates the status of a shared line. It will be configured on all extensions for the group. The keys will flash on all extensions if a call comes in and light up if the line on any extension is busy.
You can accept an incoming call if you have set the Directed call pickup code.
This function is only available if your telephone is connected to a Gigaset phone system and the number has been assigned to a group. The function key can also be assigned using the phone sys tem.
ÛEnter the Phone number for the shared line.
ÛIf you wish you accept calls with the key, enter the Directed call pickup code. For a Gigaset phone system this code is *8.
ÛEnter a name for the key.
Assigns a call divert to the function key.
ÛSelect the connection for which the call divert should apply and enter the Phone number to which the calls should be diverted.
The call divert set up here applies to all calls. To configure different call divert rules, use the screen Settings ¢ Telephony ¢ Call Divert (
 p. 25).
ÛEnter a name for the key.
Assigns a number to the function key that is dialled using DTMF. This is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of the local answering machine.
ÛEnter the Phone number that should be dialled using DTMF signalling.
ÛEnter a name for the key.
Nothing assigned.
ÛClick on Save to accept the key assignment.
You will now be returned to the Function Keys screen, where you can programme more keys.
Saving settings
ÛClick on Save to save the settings on this screen.
System settings
You can create the following settings in the System menu:
uDefine the date and time or time server
uSecurity – Change passwords for user identification (
 p. 35)
uRebooting the system and restoring factory settings (
 p. 35)
uAuto Provisioning – Start configuration setting via Auto Provisioning (
 p. 35)
uSaving and restoring telephone data (
 p. 36)
uUpdating firmware – Perform and configure a firmware update (
 p. 36)
uScreenshot – Enable screenshot capture (
 p. 37)
uSystem log – Configure and start system logging (
 p. 37)
Date and time
On this screen you can specify a time server or enter the date and time manually.
Settings  
  System  
  Date and Time
Defining the time server

ÛSelect Yes for Automatic adjustment of system time with time server.
ÛEnter the IP address of the required server in the Time server field.
The most recent synchronisation carried out with the time server is shown.

Entering the date and time manually

ÛSelect No for Automatic adjustment of system time with time server.
ÛEnter the date and time:
Time format: ss:mm
Date format: dd.mm.yyyy

Setting the time zone

ÛSelect your Time zone from the list.
ÛActivate the Automatically adjust clock to summer time option if necessary.

Saving settings
ÛClick on Save to save the settings on this screen.
Security
Access to the Web configurator or the Broadsoft configurator functions on the phone is password-protected for security purposes.
Default setting for the web configuration password: admin
Settings  
  System  
  Security
For security reasons, you should always change the password after getting started with your device and then again at regular intervals.
ÛEnter a new password for web configurator access.
ÛFor Broadsoft configuration, enter the user name and the assigned password.
ÛFor security reasons, the passwords are not displayed. To display them in plain text, select the option Password visible.
Saving settings
ÛClick on Save to save the settings on this screen.
Rebooting the system and restoring factory settings
You may have to reboot your phone in certain operational situations or reset the system to factory settings.
Settings  
  System  
  Reboot and Reset

Reboot
ÛClick on OK next to Reboot to reboot the system.
Reset
All phone settings can be reset to the Factory Settings. This deletes all individual settings, lists and directory entries!
ÛClick on OK next to Start factory reset to reset the phone to factory condition.


You can save the individual settings as well as the directory entries of the phone before resetting the device using the Save and Restore function.

Auto Provisioning
Phone settings can also be set via automatic provisioning by a provisioning server in the network.
Settings  
  System  
  Auto Provisioning
ÛClick on OK to start auto provisioning.
The device searches the network for a provisioning file providing configuration data for the phone.
Or:
ÛEnter the URL of a provisioning server and click on Start.
Saving and restoring telephone data
You can save data from your phone onto your computer and, if necessary, restore it back onto the phone.
Settings  
  System  
  Save and Restore
Transferring data from phone to PC

ÛSelect which data you want to save:
–Directory
Ring tones

ÛClick Save to save the selected data to the PC and choose a storage loca tion.

Transferring data from PC to phone

ÛUse the Browse button to select the file you want from your PC's file sys tem.
ÛClick on Restore.

Updating firmware
Firmware updates are available from the Gigaset server profile.gigaset.net/device so you can ensure your phone is always up to date. You can find the current version of your firmware on the Device sta tus screen (
 p. 38). You can update your phone automatically or manually. Your provider for Internet telephony can also deliver updates for the phone firmware and/or for the profile of your VoIP account.

Any PC connected to the phone will not be able to access the local network and the Internet during the firmware update.

Settings  
  System  
  Firmware Update
Updating firmware automatically
          

ÛSelect Yes for Automatic check for software updates to search for new firmware updates.
ÛIf you use another update server enter the Web address for the automatic update search in the Data server field.
ÛClick on Update firmware to start the search and to load the new firmware.
Saving settings
ÛClick on Save to save your settings.
Updating manually
ÛDownload the new firmware from the Internet onto your PC and then open the firmware update screen.

ÛClick on Browse and select the file from the file system on your PC.
ÛClick on Load to start the update process.
When the firmware update is started, the device first checks whether the prerequisites are in place for successfully downloading the firmware. A successful update is indicated by an advisory message.
Screenshot
You can use the display key to capture a screenshot of the device display. The display key is located behind the right cradle cover on the back of the device. (
 p. 6).
Settings  
  System  
  Screenshot
ÛSelect Yes to enable the display key to be used to capture a screenshot.
ÛClick on Save to save your settings.
If the function is disabled, pressing the display key will turn the display on/off.
System log
You can define that specific events are to be logged on an external syslog server. This information may be useful in the event of problems involving service personnel or Customer Care.
Settings  
  System  
  System Log
ÛEnter the IP address and the Server port of the syslog server.
ÛClick on Activate syslog to activate logging.
The events are logged with the date, time and message.
Set filter for system log
ÛDefine the events you want to be logged:
System processes, e.g. system start, assigning an IP address etc.
SIP events, e.g. connection requests, connection establishment.
Phone application, e.g. incoming calls, new entry in call log app.
–Provisioning application
–All events
ÛClick on Save to save your settings.
Checking the status of the phone
You will find information about the status of the phone and diagnostic information in the Status menu.
Status  
  Device
This screen shows general information about your phone.
IP configuration

IP address

The phone's current IP address within the local network.

MAC address LAN, MAC address WLAN, MAC address bluetooth

The phone's device addresses for LAN, WLAN and Bluetooth interfaces.

WLAN, WLAN encryption, Bluetooth

For each of these functions is shown whether it is activated or not.

Software

Firmware version

Version of the firmware currently loaded on the phone. You can download updates of the firmware to your phone (
 p. 36).

VoIP status
List of all configured VoIP connections with the Name, Status and which connection is configured as the Default send account.
Date and time
Current Time and Date in the device and the date of the most recent synchronisation with the time server.
PCAP logging
Status  
  PCAP Logging
You can create a PCAP log file and save it for analysis at a later stage. PCAP (Packet Capture) analyses the data traffic in the network at the phone-Ethernet interface. This recording is carried out for diag nostic purposes and should only be made if requested by service personnel.
ÛClick on Start. Every incoming or outgoing data packet to or from your phone is recorded and stored on the internal device storage.
ÛClick on Stop to stop recording.
ÛTo save the PCAP file on your computer, click on Download and select a directory in the file system on your computer where the file should be stored.
ÛTo delete the recorded log file from the internal device storage, click on Clear.

uThe information is recorded in a ring buffer that has limited storage capacity. If the buffer is full, the first packets will be overwritten and lost. You should therefore attempt to record scenarios that are as short as possible.
uThis logging uses a lot of memory and CPU power and can negatively affect how the phone behaves (e.g. slowing the display screen, distorting the ring tone etc.)

Service (Customer Care)
You have questions? You can find help quickly in this User Manual, in the Helper app on the phone and at www.gigaset.com/pro. If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from.
Questions and answers
If you have any queries about the use of your telephone, visit our website at www.gigaset.nlwww.gigaset.com/pro for assistance.
Protecting our environment
Our environmental mission statement
We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are committed to taking responsibility for our products throughout their entire life cycle. The environmental impact of prod ucts, including their manufacture, procurement, distribution, use, service and disposal, is evaluated early on, during product and process design.
Further information on environmentally friendly products and processes is available on the Internet at www.gigaset.com.
Environmental management system
Gigaset Communications GmbH is certified according to the international standards ISO 14001 and ISO 9001.
ISO 14001 (Environment): Certified since September 2007 by TŸV S†D Management Service GmbH.
ISO 9001 (Quality): Certified since 17/02/1994 by TŸV SŸd Management Service GmbH.
Disposal
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2002/96/EC.
The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a pre condition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your local council refuse centre or the original supplier of the product.
Appendix
Care
Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths.
Never use a dry cloth; this can cause static.
In rare cases, contact with chemical substances can cause changes to the device's exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones.
Contact with liquid

If the device comes into contact with liquid:
§§1§§Unplug the power supply.
§§2§§Allow the liquid to drain from the device.
§§3§§Dry the device thoroughly.
§§4§§Place the device in a dry, warm place for at least 72 hours (not in a microwave, oven etc.).
§§5§§Do not switch on the device again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
Specifications

LAN

2 port LAN switch: 10 Mbit, 100 Mbit, 1Gbit

USB 2.0

type A, high/full/low host interface

Bluetooth¨

Class 2, IEEE 802.15.1

DECT

GAP, CAT-iq1.0, EcoMode+

Wi-Fi Standards

IEEE 802.11b,g,n

Headset connections

Bluetooth¨, EHS, corded, USB, DECT

Power supply

100–240 V, ~50/60 Hz

Power over Ethernet

PoE, IEEE 802.3af, class 3

Power consumption (standby)

4.6 W

Environmental conditions in operation

±0¡C to +40¡C, 10% to 93% relative humidity

Language codecs

G.711 μ-law/a-law, G.722

Quality of Service (QoS)

RSVP/DiffServ (RFC2474, RFC2475)

VoIP protocols

SIP (RFC3261, RFC2543), RTP

VoIP security

SRTP (RFC3711), TLS (RFC2246), SIPS

Internet protocols

IPv4 (RFC0791), IPv6(RFC2460)

Further protocols

STUN, ICE, TCP, DHCP

Open Source Software
General
Your Gigaset device includes Open Source software that is subject to various license conditions. With regard to Open Source software, the granting of usage rights that go beyond the operation of the device in the form manufactured by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software.
Your Gigaset unit includes, among other things, Open Source software that is subject to various licence conditions. With regard to Open Source software, the granting of usage rights that go beyond the operation of the device in the form supplied by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software.
Details can be found under
Information on license rights and copyright
Your Gigaset unit includes Open Source software which is subject to the GNU General Public License (GPL) or the GNU Lesser General Public License (LGPL). You can download the corresponding source code from the Internet at www.gigaset.com/opensource. The appropriate source code can also be requested from Gigaset Communications GmbH at cost price within three years of purchasing the product. Please use the contact details provided at www.gigaset.com/service.
Your Gigaset unit includes Open Source software which is subject to Common Public License. The corresponding source code can be downloaded from the internet at http://www.gigaset.com/open sourcewww.gigaset.com/opensource. The corresponding source code can also be requested from Gigaset Communications GmbH. Please use the contact details provided at www.gigaset.com/service.
Your Gigaset unit includes the Fraunhofer FDK AAC Codec Library for Android. The corresponding source code can be downloaded from the internet at www.gigaset.com/opensource.
Index
A
Activating DTMF using a function key33
Attributes, LDAP database32
Audio quality23
Auto provisioning
configuration settings35
Automatic configuration of VoIP accounts21
B
BLF (Busy Lamp Field)33
BLF, assigning a function key33
Busy Lamp Field (BLF)
server settings17
C
CA certificates19
Call divert25, 33
Call divert, setting up25
Call manager16
Call Waiting, blocking23
Camera4
Caring for your telephone39, 40
Certificate19
importing19
Codec, audio
G.711 a law24
G.711 μ law24
G.72224
Codec, video
H.26325
H.26425
Connecting to the local network9
Connector
EHS headset4
handset (corded)4
HDMI4
headset4
LAN4
PC4
PC or LAN (PoE)4
power supply unit4
USB4
Contact with liquid40
Counting accepted calls23
Counting missed calls23
Country26
Counts for missed and accepted calls23
D
DECT handset, registering9
DHCP server9
Diagnostic information
PCAP logging38
system log37
Dialling code26
Dialling plans20, 27
DiffServ (Differentiated Services)17
Directory
LDAP30
online29
transferring from PC to phone36
Directory, online
selecting a provider29
Display key6
Display, switching on/off6
Disposal39
Do Not Disturb (DND)28
Door interphone video camera
configuring29
DSL router7
DTMF23
DTMF transmission23
E
EHS Headset4
E-mail server7
Encryption19
Environment39
Ethernet configuration9
Ethernet switch7
F
Factory settings35
restoring35
File server7
Filter, LDAP31
Firmware update
automatic36
manual37
Firmware version38
Function key
BLF33
call divert33
DTMF33
Park + Orbit33
speed dial33
Function keys, programming32
Gateway7
Getting started9
Gigabit switch7
Gigaset T50016
GPL41
H
HDMI4
Headset4
Headset, EHS4
HTTP server
operating16
I
ICE (Interactive Connectivity Establishment)18
Insert SD card5
Internet telephony
configuring11, 21
IP address
assigning automatically9
finding12
static9
K
Kundenservice39
L
LAN9
LAN settings14
Language9
for Web configurator12
LDAP
number filter31
search area30
server port30
LDAP (Lightweight Directory Access Protocol)30
LDAP attributes32
LDAP contacts in display30
LDAP filter31
LDAP server32
Local network, connecting to9
Loudspeaker4
M
Menu tree, Web configurator13
Messaging
voice28
Microphone4
N
NAS system7
NAT22
Network
setting up via Web configurator14
Network mailbox28
Network provider data22
Network SSID10
Network, setting up via Web configurator14
Number filter, LDAP31
O
Outbound proxy22
mode22
Outbound server
address22
P
Park + Orbit, assigning a function key33
Password
displaying in readable form35
for Web configurator35
PC, connecting4
PCAP log file38
Phone
factory settings35
rebooting35
Phone system7
type16
PoE4
PoE (Power over Ethernet)7
Power Supply Unit4
Priority of voice data15, 17
Provider profile21
Provisioning file11, 35
Proxy configuration10
Proxy server
address21
port21
Q
QoS (Quality of Service)17
Questions and answers39
R
Reboot35
Registering the DECT handset9
Registration server21
port22
Remote management19
Ring tone setting
administrator mode23
RTP (Realtime Transport Protocol)17
S
Screenshot, capturing6
Screenshot, enabling37
SD card, inserting5
Security protocols for Wi-Fi10
Security settings19
server certificates19
Server certificates19
Settings via auto provisioning35
Silence suppression24
SIP address21
SIP provider8
Specifications40
Speed dial33
SRTP (Secure Real-Time Protocol)19
SSID10
Status38
STUN22
STUN server22
System log37
System settings34
date and time34
security35
T
Telephone system
operating in the network16
Telephony20
Time zone26
Tone scheme26
Troubleshooting39
U
Usage scenario
professional environment with phone system7
without phone system8
USB4
V
Video settings25
VLAN (Virtual Local Area Network)14
VLAN priority15
VLAN tagging14
Voice mail28
Voice quality17, 24
VoIP account
automatic configuration21
configuration via provider profile21
entering registration data21
personal provider data21
setting up20
VoIP status38
W
Web configurator12
accessing12
changing password35
login screen12
menu structure13
selecting language12
starting12
WEP10
Wi-Fi
add manually10
scanning10
security protocols10
Wi-Fi configuration10
Workgroup server7
WPA/WPA2 PSK10

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