Introduction

Within the system it is possible to create one or more IVR systems.

Important

The IVR can only be only level deep. Multiple levels are not possible,

Wav files

First you need to add the wav files for the IVR, see here how to generate wav files.

Go to Applications -> Voice Applications and add/change your wav files. You can maximum have 10 wav files in the system.

The definition of the IVR is done in the menu: Rerouting.

Click on New

IVR Configuration:

Description: Name for the IVR