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XRC Services

See below for a list with supported features when using the Gigaset PRO IP Devices on the providers network.

 

Supported features

Feature                                              N510 IP PRO     N720 IP PROMaxwell 10
Software release:  231891.2.20.1
Basic CallYesYesYes
Calling line (CLIP)YesYesYes
Connected line (COLP)n/an/an/a
Anonymous call*Platform featurePlatform featurePlatform feature
Do Not Disturb--Yes
Message waitingYesYesYes
Call list/historyYesYesYes
Voice mail deposit/retrievaln/an/an/a
Call waitingYesYesYes
Call Hold / ToggleYesYesYes
Call forward (CFU)*

Platform feature

Platform featurePlatform feature
Call forward (CFNR)*Platform featurePlatform featurePlatform feature
Call forward (CFB)*Platform featurePlatform featurePlatform feature
Call Transfer attendedYesYesYes
Call Transfer early attendedYesYesYes
Call Transfer unattended--Yes
Call completed elsewhereYesYesYes
DTMF (RFC2833)YesYesYes
Conference 3ptyYes-Yes
BLF Busy / Idle indication--Yes
Call pick-up direct*YesYesYes
Call pick-up group*YesYesYes
Call pick-up BLF--Yes
Auto provisioningYesYesYes

* via feature code (see below)

 

 

Feature codes

 The following feature codes are supported by the platform.

code
feature
*31* numberAnonymous call to this number
*32* numberToggle Code: Enables/Disabled anonymous call for the next call On or Off (Announcement)
*32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)
#32Toggle Code: Enables/Disable anonymous call for all calls On/Off (Announcement)
  
*35Toggle Code: Hotdesking to login/out on a device
*35*[int]Toggle Code: Hotdesking to login/out on a device
*35*[int]*[pin]Toggle Code: Hotdesking to login/out on a device
  
*100 / #100Toggle Code: Login/off in waiting queue, dependent on your previous state.
*101 / #101Login/off in all waiting queues.
*102 / #102Change Waiting queue status for all queues to "break"
*103 / #103Logoff from all waiting queues.
  
1233Voicemail box of user
  
*8Pick up first ringing
*8[extension number]Directed pickup of [Extension]
*8[group number]Group pickup
*96 / #96Voicemail box of user
  
*[xx]Toggle Code: To activate/deactivate the dial plan with number xx
  
1233 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
*96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]
#96 [vmbox-nr]Listen to voicemail messages of voicemail box number [vmbox-nr]

 

Auto provisioning

The Gigaset N510, N720 and Maxwell 10 are released behind the XRC Services platform including auto provisioning.

Go to Devices and click +Add and choose Gigaset pro:

Select the desired certified Gigaset pro product:

Enable auto-provisioning by clicking on No switch to change to Yes:

Enter the device MAC address and ID:

To finalize, click on next at the top.

When all steps are taken, like adding users and so on, the device will now automatically be added to the Gigaset pro redirect server.
Connect or restart the device and the device will auto-provisioned. 

 

 

 

Documentation and information:

Find here the support site

 

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