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Here we describe how to configure the Gigaset N610/N670/N870/N870E to integrate with Microsoft Teams. We assume that it is installed by an qualified technician who have the knowledge about the Gigaset DECT system and Microsoft Teams. |
1. Supported features |
3. Microsoft prerequisites |
You need one of the following prerequisites:
4. Documentation |
Gigaset N610 IP PRO
N610: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset N670 IP PRO
N670: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset N870 IP PRO
N870: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset N870E IP PRO
N870E: Overview of the device with links to Datasheets, manuals and FAQ
Gigaset IP DECT release notes
Supported DECT handsets
Microsoft Teams compatible devices, see at the bottom of the page for the Gigaset DECT
Microsoft Teams, set up common area phones
5. Gigaset DECT system, how to configure |
Here we describe the configuration/installation of the Gigaset DECT system to be used together with teams.
Firmware upgrade: Upgrade the system to the firmware 2.52 or higher
First configuration: You need a minimum configuration to start with Microsoft Teams, we have made it easy and created an provisioning file for you.
Download the following provisioning file that contains the settings you need:
!!!Do not modify this file!!!
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Click here to download the provisioning file: MicrosoftTeams.xml
Upload the provisioning file: The provisioning file can be uploaded via the web-interface.
Open the Gigaset DECT system web-interface:
Go to SETTINGS - System - Provisioning and configuration, click on Browse
Select the provisioning file, click on Upload.
Click on Start auto configuration
Add an DECT handset: Go to: SETTINGS - Mobile devices - Administration
Select as VoIP provider "Microsoft Teams onboarding"
It can be that you see the VoIP provider "Microsoft Teams onboarding" 2 times, both can be used.
After successful registration, the handset is configured and will show on the display:
This is an Microsoft Onboarding SIP account, that is used to sign-in the user account. It is not possible to make or receive calls with this account.
6. Softkey for Sign-in/out |
Handsets that have completed the on-boarding, need to be able to Sign-in/out. For this, you need to assign an "Sign In" softkey.
7. Handset Sign-in |
8. Handset Sign-Out |
Microsoft will send an SIP Notify to you system, that starts the handset provisioning.
It can take a few minutes before provisioning is started. If the procedure is successful, you will see "Sign In" on the display.
9. Increase audio quality (G.722 codec) |
By default the audio codec G.711 is used.
If required, an higher audio quality can be achieved by enabling the G.722 codec. (Enabling the G.722 codec will change the maximum of parallel calls to 5 per base)
10. Internal number dialing |
In Microsoft teams the user has one phone number and that is the external number. For internal calls, the full external phone number must be dialed.
Using the Area code feature in our DECT solution, internal numbers can be dialed where the system will automatically convert this to the full external number.
Example:
Phone number = 0049 2871 1234500 - 0049 2871 1234599
11. Auto-provisioning web-interface options |
From software 2.53 or higher, the web-interface has the following provisioning options:
In the web-interface go to: SETTINGS - Mobile devices - Administration - Edit handset - Provisioning and configuration.
This is only visible for handsets using the Teams provisioning.
12. FAQ |