About 3CX
3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).
See below for a list with supported features when using the Gigaset IP devices behind an 3CX PBX system.
All tests were performed by the Gigaset pro support team onsite at 3CX headquarters with 3CX support.
See the 3CX website page which explains how to Auto-provisioning N510 IP PRO when connected to the 3CX PBX
| Feature | N510 | N720 | Maxwell B/2/3 | Maxwell 10 | |
|---|---|---|---|---|---|
| Software release: | 240 | 105 | 2.25 | 2.5.33.1 | |
| Basic Call | Yes | Yes | Yes | Yes | |
| Calling line (CLIP) | Yes | Yes | Yes | Yes | |
| Connected line (COLP) | - | - | - | - | |
| Anonymous call | Platform Feature | Platform Feature | Platform Feature | Platform Feature | |
| Do Not Disturb | - | - | - | Yes | |
| Message waiting | Yes | Yes | Yes | Yes | |
| Call list/history | Yes | Yes | Yes | Yes | |
| Voice mail deposit/retrieval | Yes | Yes | Yes | Yes | |
| Call waiting | Yes | Yes | Yes | Yes | |
| Call Hold / Toggle | Yes | - | Yes | Yes | |
| Music on Hold | Yes | Yes | Yes | Yes | |
| Call forward (CFU) | Platform Feature | Platform Feature | Platform Feature | Platform Feature | |
| Call forward (CFNR) | Platform Feature | Platform Feature | Platform Feature | Platform Feature | |
| Call forward (CFB) | Platform Feature | Platform Feature | Platform Feature | Platform Feature | |
| Call Transfer attended | Yes | Yes | Yes | Yes | |
| Call Transfer unattended | Yes | Yes | Yes | Yes | |
| Call Transfer blind | - | - | - | - | |
| DTMF (RFC2833) | Yes | Yes | Yes | Yes | |
| Conference 3pty | Yes | - | Yes | Yes | |
| BLF Busy / Idle indication | - | - | Yes | Yes | |
| Call pick-up direct ( *20* extension) | Yes | Yes | Yes | Yes | |
| Call pick-up group ( *20 ) | Yes | Yes | Yes | Yes | |
| Call pick-up BLF | - | - | Yes | Yes | |
| Call completed elsewhere | Yes | Yes | Yes | Yes | |
| UDP / TCP | Yes / Yes | Yes / Yes | Yes / Yes | Yes / Yes | |
| 3CX Phonebook | - | - | Yes | - | |
| Auto provisioning | Yes | Yes | |||
| URL via Plug and Play | No, because is FXS/DECT Device | No, because is FXS/DECT Device | Yes | - | |
| Number of SIP accounts via prov. | 6 | 100 | 1 | 1 | |
| Web Language |
| Yes | Yes | Yes | |
| Change device web-password | - | - | Yes | - | |
| Time zones | Yes | Yes | Yes | - | |
| Tone Set Selection | Yes | Yes | Yes | - | |
| Codec priority | Yes | Yes | Yes | Yes | |
| HTTP/HTTPS provisioning | Yes | Yes | Yes | - | |
| Firmware update | Via web-interface N510 | Via web-interface N720 | Via web-interface Maxwell | Via web-interface Maxwell | |
| Trigger provisioning | Manual (PBX limitation) | Manual (PBX limitation) | Yes | - | |
Additional information:
| Feature | Code | Comment |
|---|---|---|
Park a call. While on a call, click on the Transfer button and dial *0 followed | *0 | Call Park / Retrieve via function key is possible with Maxwell 2 and 3 from software 2.24 |
| Pick up a parked call. E.g. to pick up a call parked in slot 1, dial *11 | *1 | |
Pick up a call which is dialling at another extension. For example to | *20* | |
| Broadcast call. Dial *9 followed by the extension number. If the receiver’s phone has set-up Call Manager "Auto-answer" option, the phone will pick up automatically. | *9 |