Valid for:

N530

N610

N670

N770

N870

N870E

Embedded Integrator

Virtual Integrator

We have implemented Software Update Over The Air (SUOTA) with the following options:

  • Disabled
  • Manual (Default setting)
  • Push: Start using SUOTA window 1
  • Push: Start using SUOTA window 2


Disabled

No handset can use SUOTA


Manual is the default setting where via the manual handset procedure the SUOTA process can be started.
If the following requirements are met, the handset will show there is new Firmware available.

SUOTA push is not configured (Default setting)

Gigaset SUOTA cloud server has a new firmware for this handset type

SUOTA push is configured

SUOTA window is enabled

The software version provided by this service window is newer



Push will trigger the selected handsets to start the SUOTA process in the service window.

The user will not be asked to confirm the firmware update. The user can always stop the firmware update.

When a handset is registered new, and the below requirements are set then the handset will ask to be updated.

SOUTA is enabled for all handsets

  • A service window to upgrade selected DECT handsets with a new software
    This service window allows:
    • Select a time period where handsets are not used and will not interrupt normal operations
  • Up to 2 service windows can be configured
  • Up to 2 firmware files can be hosted on our All-in-one system or firmware files can be hosted on an external server



Web-interface, software version 2.68 or higher


Settings - System - SUOTA


Handset firmware

The handset firmware will be offered via the Handset firmware page The first handset SUOTA firmware releases will be available from March 2026

We offer the SUOTA firmware for the following DECT handsets, firmware update for older PRO handsets will not be provided

  • S700H
  • R700H
  • SL800H
  • SL850H

Handset needs to be charged at least 50%, else SUOTA is declined by the handset. After download to start flashing, the battery level needs to be at least 40%.

SUOTA window - Edit

Activate: Enable/disable the SUOTA window

Name: The name of the SUOTA window

Start time: The time the SUOTA window starts

Planned schedule: Select the days the SUOTA window should start. Handsets that where not updated, will be tried again in the next SUOTA window

Duration: The SUOTA window will be closed after the configured timer

Change SUOTA mode after successful update of the mobile device: When the firmware update for the handset was successful, the handset will be automatically assigned to the selected SUOTA mode to be set after update


Handset setting: SETTINGS - Mobile devices - Edit -SUOTA

The following settings are available:

  • Disabled: The handset can never use SUOTA
  • Manual (Default): SUOTA can only be started via Handset menu or first time Handset registration
  • Name of the first SUOTA window: SUOTA will be started by the DECT system using the first SUOTA window
  • Name of the second SUOTA window: SUOTA will be started by the DECT system using the second SUOTA window

Auto-provisioning
<?xml version="1.0" encoding="UTF-8"?>
<provisioning version="1.1" productID="e2">
<nvm>
 
    <!-- switch on SUOTA -->
    <param name="DmGlobal.0.SuotaEnable" value="1" />

	<param name="SuotaPackage.1.Url" value="URL to firmware file" />

    <!-- configure SUOTA window when SUOTA should be started (duration is given in minutes) -->
    <param name="SuotaWindow.1.Enabled" value="1" />
    <param name="SuotaWindow.1.Name" value="Window 1" />
    <param name="SuotaWindow.1.StartTime" value="13:20" />
    <param name="SuotaWindow.1.Duration" value="120" />
    <param name="SuotaWindow.1.DaysOfWeek" value="mon,tue,wed,thu,fri,sat,sun" />
 
    <!-- assign SUOTA window to the HS:
           0 -> SUOTA not allowed for the HS
           1 -> SUOTA window 1
           2 -> SUOTA window 2
           255- > only SUOTA pull is possible (currently default) 
	The @ sign takes care that all required handsets receive the SOUTA push trigger
	-->
    <param name="hs.@.SuotaWindow" value="1" />
 
</nvm>
</provisioning>
Show/Hide SUOTA page
<?xml version='1.0' encoding='utf-8'?>
<provisioning version="1.1" productID="e2">
<nvm>
    <oper name="set_webui_visibility">
        <param name="menu.settings/mobile-devices/suota" value="hidden" />
        <!-- To make it visible again change 'value' to "visible" -->
    </oper>
</nvm>
</provisioning>



Syslog output example
Update SUOTA software version 
Next opening of the SUOTA window 1 will be on 2025-09-26 13:20:00
SUOTA window 2 is not enabled
Next request in 151 seconds
wildcard write done
Download firmware version from: profile.gigaset.net/device/suota/...


The DECT system will download a partial of the file to collect the software version information.

HTTP request 
HTTP	GET /device/suota/... HTTP/1.1 
HTTP	HTTP/1.1 206 Partial Content
Syslog output example
Update SUOTA software version 144.002.00
Syslog output example
Open SUOTA window: 1
Next request in 7200 seconds
Trigger SUOTA push notification in window 1
Trigger SUOTA push notification to HS 0
HTTP full download of the SUOTA software
HTTP	GET /device/suota/...
HTTP	HTTP/1.1 200 OK


After successful software update you will see:

Web-interface:

Syslog:

Syslog output example
SW version of HS 0 updated from 144.001.00 to 144.002.00
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